Best Plumbers In American Fork

“Wow! Why would anyone ever go anywhere else? Our water heater was on its way out after 10 years and so I took the morning to thoroughly research every company I could find. They came within the hour and spent 40 minutes just to evaluate with no promise I would have any work done. No charge. Gave me all my options clearly, answered follow up text questions quickly, and were patient with our taking time to decide. Worked us in asap and the job was done right, Came back next day just to follow up and adjust temps etc. we might need. Taught us how to flush it yearly. This is a solid, locally owned and operated business that the people whose named is on the title still have their hands on the wheel to make sure it's done right. They've got new customers for life!“

“We had a water heater implode and leak into our finished basement for the second time in 6 years. Even though our water heater was still under warranty, we decided to switch to a tankless water heater and find a new plumber. I was so glad we called Bert’s. Usually the installation for a tankless water heater is an all day thing so most plumbers weren’t able to fit us in for a while. But we told Bert’s about our situation and they figured out a way to send two plumbers to fix it that same day. They even charged us less than their estimate because they finished faster than anticipated. They seem to have more experience installing tankless water heaters than other plumbers we called which was reassuring. The person who answers the phone is so knowledgeable and helpful, which is a lifesaver when making a big decision quickly.“

“This company was AWESOME !!! I tried to change my shower cartridge but could not remove due to hard water. I turned the water back on but the faucet was leaking. I called and they were incredibly understanding. They scheduled me that day to come rescue me. Miguel was great on the phone. Terrell came over at the time promised and removed the old cartridge and replaced with my new one. He was quick and very professional. I would not hesitate to use this company again in the futureServices: Shower repair“

“Called and was able to make an appointment for the next day when I wanted. I was given a 4 hour window of when they could show up, and no one ever showed up or called. I called in and they were very polite and called the plumber and got back to me. We ended up rescheduling for the next morning. I the same issue with no show and no call. Called back in and they promised the plumber would arrive in an hour. He showed up about an hour and a half later. He was very polite and friendly and resolved my issue quickly. I’m glad it wasn’t an emergent problem because I did enjoy the service, I think just poor communication.“

“Awesome service! Very detailed from scheduling, calling the day of service and very accommodating. Tim came and took care of the repairs quickly and provided all the information I needed from ordering & picking up the parts needed to completing the work on the same day! I will be using them for future fixtures & highly recommend these guys! Thank you Tim for your great communication skills, service and timely manner, great experience for sure!!!“