About Nortex Carpet Cleaning
Nortex Restoration and Carpet Cleaning provides exceptional service and attention to detail. Their team, including Kody, Heidi, and JD, go above and beyond to ensure customer satisfaction. They respond promptly to emergency situations, such as floods, and take a comprehensive approach to restoration, including drying, dehumidifying, and mold prevention. Their team is knowledgeable, professional, and punctual, using the latest tools and equipment to get the job done right. They are honest, fair, and generous with their time and expertise, and are committed to providing quality and value to their customers.
Northex gets us on their schedule for next day cleaning services!
Nortex showed up on time. The staff was friendly and professional. The carpet cleaning met my expectations and the price was right. I will use Nortex again.
I can't say enough about Heidi AND JD at Nortex. I had a flood and was desperate. Heidi was so calming over the phone and understanding. She seemed to truly want to help me and sent JD out right away AND got me an estimate that day to give to my builder. JD truly knows his stuff and can talk way over anyone's head that is not in the industry, but could also bring it down to my level and explain the options and ramifications for each. I felt great about his knowledge and ability to correctly assess and take care of any of the water issues. He came to do the work once I was sure the house would not flood again in the next rain, and left plenty of dehumidifiers and fans...read full review