For pick up gave me a guy that was very nice and helped me reload my documents but I think he was new because he had to ask others for help. I travel to use Geek Squad so I was a bit anxious to get back on the road. Thought just a simple pick up, show me a couple of things and go. My pick up and go took more than 30 minutes. Nice employees though.
I took my camera & lens in multiple times and Alex helps in each of my visits. He showed me how to care for it properly.He did a great job, very knowledgeable and importantly very helpful.
Google chrome book died. Asked guy if my files could be retrieved. Told me not unless I had them backed up on Onedrive. Found out later that's not the case. Chrome books files are accessible thru Google Drive. He should have known this
5514 South Broadway Avenue, Tyler, TX 75703
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