Aquarius Home Service

Aug 2023

Fantastic company. I woke up Sunday with no ac and was appalled. It's been over 100 degrees every day for weeks. I called and got their emergency tech Louis and he came out immediately, diagnosed the problem and Monday morning, called to advise me that he had checked and the part was available and under warranty. The office called me and made an appointment and then when Louis was able to come sooner, they called me every 30 minutes to update. I don't remember the names of the women in the office, but they are stars and everyone I dealt with is a credit to the company. Highly recommended.

Aug 2023

After a frantic “No Air” conditioning call at 8am on a hot AUGUST morning, Nancy called me back promptly and scheduled a technician for me 4 hours later. Shawn was prompt, efficient and most helpful replacing a part to get my ‘air’ going again, and he even reprogrammed my thermostat on his way out. Hats off to the entire Aquarius team.

Apr 2023

I only write reviews when I'm extremely pleased or highly dissatisfied. This is a review for the former! The customer service for this company is TOP NOTCH. From the lady who takes the calls and schedules appointments, to the technician (Bernardo) who came out. He did repairs to get me back cool but also let me know I'd soon have to change my unit as it is 15+ years old. But, he never tried to push to sell me anything. He was honest, efficient, patient, kind, professional...and even had a sense of humor! That was a high point for me because I tend to be a jokester.When I do replace my unit, it will be done by Aquarius.If you're in need of HVAC repair or replacement, stop...read full review