SERVPRO of Alamo Heights and Downtown San Antonio

SERVPRO of Alamo Heights and Downtown San Antonio is a 24-hour emergency service provider specializing in biohazard, fire, and water damage restoration. Founded in 1967, it operates 7 days a week to assist the community with issues like floods, busted pipes, and roof damage. Customers appreciate the helpful and knowledgeable staff, noting their fast response times and care during service. The team is described as courteous and professional, consistently answering questions and providing excellent service. Many clients express satisfaction with the quality of work, particularly in carpet cleaning and mold inspections, and they indicate a willingness to use SERVPRO again in the future.

Customers have praised the team's efficiency and professionalism. One customer called the Braun Station location and had a crew arrive within a couple of hours to manage water-damaged areas, set up fans and dehumidifiers, and complete the cleanup the same day. Another customer, whose office had recently moved into a new building, called SERVPRO to address a mold issue in the bathroom. The team, led by Samantha, was quick to assess the situation, set up containment to prevent further spread, and thoroughly clean and sanitize the bathroom, making it look brand new. Customers have also commended the team's understanding and care, particularly the pack-out crew, during difficult situations.