About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses in Roanoke, TX continues to offer a positive customer experience. Customers frequently praise the friendly and helpful staff, including technicians and the doctor. They appreciate how staff members remember customers and their preferences, providing personalized service. The general manager, Mina Yang, has received commendations for going above and beyond to address customer concerns and resolve issues efficiently. Additionally, many customers highlight Kim, the business manager, for her outstanding assistance, making the process of getting glasses easy and pleasant. Customers feel treated fairly and leave satisfied with their service and purchases, whether it be glasses or sunglasses.
I always have a good experience with America’s Best. Everyone at this location is very sweet and helpful. Jenny helped me today and she was so kind and well informed, also patient with me and my one thousand questions about pricing and add-ons, etc.. The eye care club is a great deal in my opinion and I have used it for years but the service is excellent and I will keep coming back!
Kim and her staff are absolutely amazing I feel like a celebrity every time I walk in. I have some crazy boys that I take with me and they welcome All of Us Open arms. Through the chaos of finding glasses they are amazing and not only helping but having a patience of a saint! I will always be coming here because how amazing everybody treats us the experiences one of a kind. Best place to ever find glasses 🕶❤
We’ve had a great experience at this America’s Best location! My 9-year-old son is learning to wear contacts, and Kim has been incredibly patient, kind, and encouraging with him throughout the process. She took extra time walking him through putting his contacts in step by step, never rushing him, and reassuring him when he got frustrated. She explained everything clearly and made sure he felt comfortable and confident.
The rest of the staff is just as friendly and helpful. They even noticed that my son’s glasses weren’t sitting quite right and fixed them quickly on the spot without us even having to ask. It’s little things like that that really stand...read full review