About Plano Plumbing & Leak Detection
Plano Plumbing & Leak Detection is a reputable plumbing service provider with over 20 years of experience in the Plano, McKinney, Allen, and Frisco, TX areas. The company specializes in residential plumbing, water leak detection, and slab leak repair, utilizing the latest technology and equipment to identify and fix any issues efficiently. Customers have consistently praised the company's professionalism, timeliness, and quality of work. Reviewers have highlighted the friendly and knowledgeable technicians, who arrive on time, respect the customer's home, and provide thorough explanations of the problem and solution. The team has successfully addressed a variety of plumbing problems, from frozen pipes and garbage disposal issues to internal wall blockages and faucet replacements. While the majority of customers have expressed satisfaction with Plano Plumbing's services, one reviewer raised concerns about the company's approach to leak detection. The reviewer preferred a more traditional method using listening devices and pressure testing, rather than the suggested approach of opening walls to locate the source. However, this appears to be an isolated incident, as the overall feedback for the company remains highly positive.
I highly recommend Plano Plumbing and Leak Detection. We had a leak just outside our home, but it was too close to the slab to fix without tunneling under, or otherwise disturbing our foundation. Instead, they closed off the leaking line and bypassed it completely with a new pipe reroute. They also installed an outdoor valve box for easy emergency shut-off, as the original builder of our 2002 home had installed the main water controls inside a panel within the master closet.
They arrived on time, explained the process thoroughly, disclosed all costs upfront, and consulted me at every decision point. The team of four gentlemen worked like a well-oiled machine, communicating...read full review
We have been dealing with our third slab leak and after consulting with several plumbing companies, we made the decision to go with Plano plumbing and Leak Detection. At Jack’s recommendation we rerouted our cold water line in the attic versus tunneling under our house for the 3rd time. With our prior leaks, this was never presented to us as a option. Jack’s response was timely and his crew had our job done in less than a half day. Prices were extremely reasonable versus tunneling. For additional reference, we live in a single story house which made this a easy fix for our situation.
As a first-time homeowner, dealing with our first water leak was overwhelming. Jack was very responsive and quick to answer my calls, and Mario took the time to clearly explain all of our options in a way I could understand. I really appreciated that he didn’t come across as pushy or overselling—he actually encouraged me to get multiple quotes so I could feel confident in my decision.
They were able to schedule us for the very next day and completed the work with professionalism and minimal damage. Their pricing was fair compared to other quotes I received, and Mario walked me through each step of the process, which gave me a lot of peace of mind. Services...read full review