Jacob Neal went above and beyond to help me make sure my elderly loved one was taken care of as quickly as possible. I really appreciate his professionalism and patience. I hope to not need him again anytime soon BUT he will certainly be my FIRST CALL or referral!
About Ben Maines Air Conditioning, Inc.
Ben Maines Air Conditioning, Inc. is a highly-rated heating, AC, and geothermal company located in Longview, TX. They are known for their exceptional service, as many customers have consistently given them five-star ratings. The company employs skilled HVAC technicians who can handle repairs and replacements for air conditioners, heat pumps, ductless mini-splits, and furnaces.
Customers have praised the company for their dedication to providing excellent service, even when they couldn't afford a replacement right away. Ben Maines Air Conditioning, Inc. went the extra mile to keep an old HVAC unit running until the customer could afford a new, energy-efficient unit.
The company's customer service is highly commended, with interactions from schedulers to technicians to installers being described as incredible. Customers have appreciated the professionalism, kindness, and understanding of the Ben Maines Air Conditioning, Inc. team.
One customer shared their experience of working with the company during a heatwave, when their A/C had been out for over two weeks. Ben Maines Air Conditioning, Inc. quickly sent a tech the very next day, who was able to identify the problem and provide a solution. The installers were prompt, professional, and courteous, leaving the customer's home clean after the installation.
Another customer chose Ben Maines Air Conditioning, Inc. after being disappointed with their previous AC company of 23 years. They were pleased with the professional and courteous installers who left the home clean after the installation.
In summary, Ben Maines Air Conditioning, Inc. is a reputable and reliable HVAC company in Longview, TX. They are praised for their exceptional customer service, skilled technicians, and professionalism. Customers have appreciated their dedication to providing five-star service, even in emergency situations. The company handles a variety of HVAC repair and replacement needs and is recommended for anyone seeking air conditioning or heating service.
Reviews
We were having issues with our ac unit and Daniel came out first thing on a Saturday morning and replaced the part He was very professional and knowledgeable, would highly recommend him Very pleased
Cayden made this experience very easy, I was in a panic with a non working AC unit, in the 100 degree Texas weather but he was great with his explanation and most professional and calm.
Photos

Hours
Good to know
- on-site services
- no online estimates
- accepts credit cards
Location
205 Enterprise Street, Longview, TX 75604
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