About Joy Pools
Joy Pools has built a strong reputation for creating beautiful pools and providing excellent customer service. With over 20 years of experience, they have resurfaced pools and crafted stunning backyard oases. Customers appreciate the professionalism and dedication of the team, including project managers and crew members who are attentive and responsive during the construction process. From the initial design to the final touches, Joy Pools ensures a smooth experience, promptly addressing any questions and concerns. Customers have praised the outstanding communication from team members, including project managers and sales staff. Joy Pools is known for keeping projects on schedule, often passing inspections on the first attempt, which showcases their attention to detail and commitment to quality. Their work not only meets but often exceeds customer expectations. Joy Pools also excels in post-construction support, quickly handling warranty items and minor issues with care. The team is helpful, thorough, and prompt, ensuring every part of the process is smooth and satisfying. They stay on top of every detail, offering many options and top-notch design, which helps create exactly the pool customers envision. Overall, Joy Pools is highly recommended for anyone looking to build or renovate a pool. Their combination of skill, service, and customer satisfaction makes them a standout choice in the industry. Customers are especially impressed with their ability to design pools that look just like the computer models, even in areas with unstable ground. The team’s professionalism and dedication make the entire experience enjoyable and stress-free.
We interviewed 6 different pool companies before deciding to go with Joy Pools. We were blown away by Todd’s design. It was far better than any of the others and we couldn’t beat their pricing. Todd was so pleasant to work with throughout the whole process, even during the construction phase of the pool, he checked in on how we felt about the process. Communication from Diane in the office was wonderful and she kept us well informed of next steps. If something came up, we felt seen and heard. Reed and Noah handled the construction and I have zero complaints. Quick response to any needs we had and they aimed to make sure we were happy every step of the way. Our pool...read full review
Joy Pools has built 2 of our pools, and we have been very happy with the building process, customer service, and maintenance. Their entire team is an absolute delight to deal with. Todd, Cyndy, Lydna, Diane, and the whole crew are very helpful, thorough, and prompt. They are extremely professional, have many options to choose from, stay on top of every detail, and are top-notch in design. I presented Todd with a couple of pictures to start with as ideas for our new pool and was amazed not only at how Todd quickly designed the perfect pool setting based on a couple of ideas, but I was also impressed that the computer design he came up with looked exactly like the finished...read full review
My fiance and I decided to build a pool, and after talking with Todd about everything we wanted, we sat down with Todd and Reed and they showed us the perfect pool for our backyard. Everyone we worked with was exemplary. They answered every question we ever had about the plans, the dig, the build, and the finished product. From top to bottom every one we talked to made sure to communicate as best they could with each requests we had. We were so pleased with the pool and we cannot recommend them enough to everyone we know that is interested in building their own custom pool.