About LA Fitness
LA Fitness offers a variety of amenities, including state-of-the-art equipment, basketball, group fitness classes, pool, saunas, Kids Klub, and personal training. The gym is described as spacious and clean, with a decent selection of free weights and machines. The staff is pleasant, and the customer service is excellent, making it a recommended gym for the price. However, some customers have noted issues with maintaining equipment, such as broken machines and a shortage of towels. The gym's "Signature" designation may not fully reflect the current state of the facilities, as some areas, like the basketball court, may need renovations.
LA Fitness has a lot going for it. Clean facilities, plenty of equipment, and generally a nice atmosphere, and the gym is well maintained. My biggest complaint is the temperature inside the gym. It often feels uncomfortably hot, especially during workouts, which can make exercising less enjoyable. For a facility of this size, I would expect better climate control. If they could keep the gym cooler, it would be a much better experience overall.
I was a member at this LA Fitness for a year before cancelling. I workout 3-4x a week and stopped going for most of my workouts because of how hot it is inside the gym. They do not run the AC hard enough and I had to stop doing cardio here altogether because it was so uncomfortably warm. Even just lifting weights I'd be soaked in sweat after half an hour. I figured it was because of a bad HVAC system, but oddly even in the winter the gym is still hot and stuffy when it's cold outside. Half the reason I pay for a gym membership is to use the cardio equipment in the summer when it's too hot to run outside in Houston.
Otherwise worth noting that there is no pool even...read full review
Phenomenal customer service at LA Fitness. One of the employees, Michael, gave me a free month pass, made me feel comfortable right away, and explained which machines to use and avoid. Super encouraging, friendly, and easy to talk to. Definitely appreciated the positive energy and help!