About Mobile Kangaroo - Apple Authorized Service Provider
Mobile Kangaroo has been repairing devices and solving problems since 2003. Fully-trained, friendly technicians and easy access to their locations make Mobile Kangaroo the most convenient place to repair your computer, phone or tablet. Their diagnostic tools and access to genuine parts enable their technicians to perform repairs properly, saving customers time and expense. As one of the oldest repair shops in the nation, they are proficient and take great pride in their work. Every Mobile Kangaroo location is fully authorized to service Apple devices. They are also a Dell, HP, and Lenovo partner. Customers have praised the expertise, efficiency, and excellent customer service provided by the technicians, who have been described as "awesome" and "amazing." One customer had a positive experience with a technician named Tyler, who quickly identified and resolved the issue with the customer's cracked phone screen protector, even providing a helpful tip. Another customer was impressed with the high-quality work done on their scratched MacBook Pro, which looked as good as new after the repair. Overall, Mobile Kangaroo has earned a reputation for providing top-notch tech repairs and exceptional customer service.
I recently damaged the back of my iPhone 16 Pro and it fell on concrete & it was so bad that I did cut my finger due to glass. I went the next day to get this fixed (Saturday) Chris was very knowledgeable & was able to fix my broken glass on the back of my phone.
I dropped it off at 11:30am and they had it ready that same day by 2pm.
It was so fast and they did ask if I wanted to purchase a cleaning on my phone which was only $30 which is not bad.
So I did that too and my phone even works better!
I highly recommend them for getting your screen fixed & for being very professional.
But to fix my screen was free since I have T-mobile.
Jesse was great to work with! He answered all my questions in detail and was able to help me get in and out pretty quickly! I will be coming back if i have any issues and definitely recommend other people using hik for phone issues.
I had an excellent experience getting my iPhone repaired at Mobile Kangaroo, Frisco. From start to finish, the process was smooth, professional, and stress-free. The staff was knowledgeable and took the time to clearly explain the issue with my phone, along with the repair options and pricing—no surprises.
What really stood out was the quality and speed of the service.
If you need reliable iPhone repair, I highly recommend Mobile Kangaroo, Frisco. They exceeded my expectations in every way!