About Foremost Family Health Centers
Reviews for Foremost Family Health Centers
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Based on the reviews, Foremost Family Health Centers has amazing doctors that care about the well being of the patients. Dr. Bowers is a gem who explained conditions, treatment, and aftercare thoroughly, making sure patients are treated like a patient, not like on an assembly line. Brandi Burnett is competent, thoughtful, and knowledgeable, with an attentive and friendly nurse. Shenika Theus provided exceptional service, going above and beyond with professionalism, patience, and a willingness to assist. She exceeds expectations in handling financial aspects, including billing accuracy, payment tracking, and reimbursement processing. However, the Martin Luther King location does not answer the phone or has patients on hold for an extremely long time, which is frustrating and pathetic. Despite this, the clinic has the potential to receive a 5 star rating. Many years of horrible experiences are finally over, with nothing but good things to say about all 3 locations.
I’ve been a patient since the end of last year. Before I was a patient I was able to get someone on the phone. Now that I’m established, I can’t get anyone on the phone when there are people sitting at the front desk. I can’t get medication filled properly or get responses on the Athena app. That app is pointless because no one responds . I tried to be patient but it’s not working out for me. I can’t get in contact with my doctor. I can’t get the help I need. It’s really sad if you ask me
Shenika Theus provided exceptional service and truly went above and beyond. I was unaware that my insurance with United Healthcare had ended, which could have caused major issues with my appointment. However, Shenika took the time to walk me through everything step by step and helped me transition to using my Cigna coverage without any stress.
Her professionalism, patience, and willingness to assist made the entire experience smooth and reassuring. It’s rare to find someone who genuinely cares about helping patients the way she does. I truly appreciate her dedication and outstanding customer service.
Shenika exceeds expectations in handling the financial aspects of doctor visits, including billing accuracy, payment tracking, and reimbursement processing. Her proactive approach and problem-solving skills contribute greatly to smooth financial operations and positive patient experiences.