Damage Restoration in Cedar Park

“I am deeply thankful to Zach and the exceptional team at PuroClean of Northwest Austin for their invaluable assistance during a trying period for my family and me. Lightning struck our home, leading to a harrowing combination of fire and water damage. Adding to the ordeal, the insurance-affiliated company we initially contacted failed to respond when we needed them most. I distinctly recall reaching out to Zach one early Saturday morning, and to our immense relief, he arrived within an hour of our call. From that moment forward, Zach assumed control of the situation and expertly guided us through a lengthy and intricate journey. His expertise in fire damage restoration, odor removal, smoke damage restoration, water damage restoration, and mold removal is truly commendable. In addition to his restoration work, Zach went above and beyond by connecting us with other professionals and experts essential to our recovery. His communication with the insurance company regarding his work and project scope was exemplary, navigating the intricate landscape of insurance protocols with utmost precision. What truly sets Zach apart is his unwavering patience throughout our nearly year-long ordeal. Not once did he press us about financial matters, patiently waiting until we received our rightful compensation from the insurance company. I firmly believe he was an absolute godsend during our time of need. If you ever require restoration and mitigation services, I wholeheartedly and with the utmost enthusiasm recommend Zach and his team at PuroClean of Northwest Austin. Not only are they experts in their field, but they are also compassionate and dedicated professionals who genuinely prioritize their clients' well-being. Thank you, Zach, for being our guiding light throughout this challenging journey.“

“I have had Roto-Rooter out twice for 2 different situations.Punctual, respectful, and took care of the problems.Much appreciated their work, and Brandon, and Ronnie for their service.“

“Absolutely wonderful service. My floors look amazing. The difference is like night and day. They are so clean they sparkle. Wade was wonderful. So polite, courteous, knowledgeable and professional. I highly recommend Steam Doc and Wade for any cleaning. I will definitely use them again for my furniture.“

“This team has been nothing short of amazing! They are personable, professional, knowledgeable, and efficient. Pricing is amazing and quality exceeds expectations. I use them daily at our 2k+ unit property and have never been let down. Their crew has been our go-to for all emergency extractions for the last two years, and we look forward to many more!“

“Huge thank you to Big Guys Restoration & Flooring/Steam Doc for doing such a great job on my carpets today. Brandon O. was on time and worked VERY hard to make sure my carpets (with pet stains) were clean by the time he left. I have had my carpets cleaned by various other companies over the the years - will definitely keep calling Steam Doc for my future cleanings. There was absolutely NO upselling, hidden charges, etc. and Brandon worked longer and harder than anyone else. Highly recommend Brandon and this company!!“

“Ryan is the best! He explains everything in layman terms and stays with the project from beginning to end. Great workmanship!“