Westmoreland Plumbing Inc. is a highly regarded plumbing company that provides top-tier service. Customers praise their responsiveness, professionalism, and fair pricing. The company's technicians, such as Sean and Ryan, are described as timely, communicative, and friendly, going the extra mile to address issues and provide helpful tips. Westmoreland Plumbing has consistently delivered satisfactory results, leading customers to continue using their services.
Scheduling process was smooth, helped diagnose likely culprit over the phone which helped reduce troubleshooting on site. Very professional, no attempts to upsell, just good honest quality work. And even respooled garden hose which was a little gesture that underscores attention to detail and customer first. Well done!
Quick response and good communication, upfront and itemized pricing. Tommy gave me some great self-serve plumbing advice for no charge. They will be my go-to plumbing service moving forward.
I've been using Westmoreland Plumbing for several years to primarily respond to tenant issues. The thing that I really truly appreciate is their transparency. They charge by the hour plus materials. I recently had a gas hot water heater go out and I immediately called WP and they responded two days before Christmas for diagnosis only. Because of the severity of the problem (leaking water heater), they scheduled me EARLY the next morning (Christmas Eve.) as they already had a full schedule. At first the charge seemed high but after realizing that they had to bring the system up to code including CO detector, pressure relief tank, pan, and parts. Their service was… read full review
8600 Old Bee Caves Rd, Austin, TX 78735
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