I was in town for SXSW for 2 weeks on business and my tiny Chihuahua was with me. She has always come with me on my travels over the past 15 years and very accustomed to just staying back at the hotel. A few weeks prior to our trip Bella had surgery and is alot needier now than before. I noticed she was having a harder time than usual this time whining and requesting more attention and I immediately knew I needed to put her in a situation around people. But where...? The reason she comes with me on my travels, is honestly I don't trust just anyone with her due to her size and age. I had no other choice in this situation and luckily found Upper Paw. I was so lucky to have chatted with Taylor over the phone and she made me feel comfortable and assured me special care would be given to her. The amazing team including Taylor, Lauren, Beth and Aurora and a few others went above and beyond to make Bella's stay amazing and memorable. There were daily text when requested to follow up and a lovely special souvenir photo the last stay date. We will definitely return here on out next visit�
About Upper Paw Urban Pet Resort
Upper Paw Urban Pet Resort is a trusted and caring partner for pet owners. With a decade-long reputation for exceptional care, this pet resort provides top-notch services for furry family members. The knowledgeable and friendly staff prioritize the well-being of the pets they serve, creating a warm and welcoming atmosphere. The modern and clean facilities reflect the resort's commitment to maintaining a high standard of care. While the cat rooms may be smaller than expected, they still offer a comfortable space with windows. The resort also provides engaging activities for dogs, such as play care, ensuring they return home happy and healthy. Many pet owners appreciate the staff's genuine love and care for their pets, often mentioning how pets feel comfortable and excited to visit. The facility is conveniently located, offers free parking, and is accommodating to last-minute bookings. Additionally, they administer medication and provide special care at no extra cost. Veterinary care is nearby if needed. Overall, Upper Paw Urban Pet Resort is a reliable and caring environment for pets, offering personalized attention and a range of services at an affordable price.
Reviews
Talley loves going to Upper Paw! They are the best!
I can't believe it's taken me this long to write a review, but I wish I could give Upper Paw 100 stars! I have been taking my big bernedoodle Higgins to Upper Paw for playcare and boarding for 4.5 years, and it has become his home away from home. Higgins CRIES as soon as we get to the stoplight on 5th to get out of the car and get up to his friends as soon as possible. Seeing your fur baby- especially a generally very anxious one- clearly so comfortable and happy to go somewhere gives me so much peace of mind. Knowing that his vet is downstairs- and also that he is ALWAYS in air conditioning- are the cherries on top!
Outside of Higgins, the amazing individuals who work… read full review
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Hours
Monday 7AM - 6PM
Tuesday 7AM - 6PM
Wednesday 7AM - 6PM
Thursday 7AM - 6PM
Friday 7AM - 6PM
Saturday 7AM - 6PM
Sunday 7AM - 6PM
Location
710 West 5th Street, Austin, TX 78701
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