About SERVPRO of Downtown and East Central Austin
SERVPRO of Downtown and East Central Austin is a trusted provider of cleanup and restoration services for both homes and businesses. They specialize in storm, fire, and water damage restoration, as well as mold remediation and biohazard cleaning. Available 24/7, their team handles all aspects of recovery, from damage assessment to full reconstruction, ensuring minimal disruption. The company is known for working efficiently within tight timelines and providing excellent communication, including documentation for insurance claims. Customers praise the promptness, professionalism, and thoroughness of the staff, highlighting their ability to manage projects effectively and even assist with tasks like floor mopping. The team is recognized for their friendly, price-conscious service and their dedication to customer satisfaction. Notable teams led by experienced professionals have been described as fantastic, with many customers highly recommending SERVPRO for their reliability and quality of work. Overall, SERVPRO of Downtown and East Central Austin stands out as a reliable, responsive, and professional restoration company capable of handling various disaster recovery needs with care and efficiency.
We bought a new home, where there was unfortunately some remediation needed. We went in circles with the previous providers, and it was NIGHT AND DAY in working with the ServePro team.
We worked with Nick Maldonado, Erik Jorgenson, Tommy, Ambrose - the entire team of professionals were excellent and consultative throughout the process.
The team was very knowledgeable and worked with us to make sure the areas were safe and fully remediated for our family.
I am very thankful for the team, and their partnership with the mold inspector.
Huge shoutout to the Servpro team for reconstruction from a house flood. I had a bathroom flood 6 weeks before tenants were set to move in, and they were able to work on my tight timeline to get it done, which is nothing short of a miracle when dealing with insurance.
Want to give a special shoutout to Cesar Cerdacruz and his crew for managing the project, and to Nanette Johnson and Angel Arellano for working behind the scenes to make it all happen. Truly couldn’t have done it without y'all — they made a Servpro customer for life!
Servpro has been excellent at remediating water damage in my home after the most recent freeze. They are prompt, very communicative and provide all the documentation and logs you’d need to work with insurance, making it a breeze. In particular, Morgan was stellar at keeping me up to date every step of the way and collaborating with different teams to make sure we got the help we needed!