About Service Wizard Air Conditioning, Heating, and Plumbing
Service Wizard Air Conditioning, Heating, and Plumbing has built a strong reputation in Austin through over 50 years of dedicated service. The company emphasizes trust, quality work, and excellent customer service. Customers appreciate the quick, professional responses, often receiving prompt service even on weekends or outside regular hours. Whether it's AC replacement, repairs, heater maintenance, or ductless AC installation, the team is committed to getting the job done right the first time. A standout aspect of Service Wizard is their team of skilled technicians. One customer praised a plumber who worked tirelessly for nearly 12 hours in the Texas heat to replace water heaters and repair plumbing. The technician's professionalism, attention to detail, and friendly communication left a lasting impression, with customers feeling confident in the workmanship and advice provided. The staff take care to protect the home, keep work areas clean, and thoroughly explain the work done, ensuring customer satisfaction. Customers also value the company's responsiveness and thoroughness. Service visits are scheduled promptly, with technicians arriving within the promised window and providing detailed inspections and recommendations without being pushy. Whether it's an air conditioning service, plumbing inspection, or water heater installation, the team consistently demonstrates professionalism, efficiency, and a genuine commitment to customer care. Overall, Service Wizard is recognized for its reliable service, skilled technicians, and dedication to customer satisfaction, making it a trusted choice for residential HVAC and plumbing needs in Austin.
Mike was great. He came to give my AC units a tune up. He was able to service the small issues he found while he was here. He explained everything well and took multiple pictures to show me the work that he had done. I was very happy with his help today
Courteous. Fast. Honest.
An overall great experience and a good guy. Can’t ask for much more than that!
Apologies. I forgot to give him a tip!
Thanks Exzavier!
We have used Service Wizard several times in the past. They are friendly, responsive, and will be on time. The technicians are knowledgeable and have always resolved our issues.
The complaint that I have with SW is the cost. They are too expensive.