CommUnityCare William Cannon

Medical Clinics, Family Practice, Community Service/Non-Profit

6801 S I-35 Frontage Rd #1-E, Austin, TX 78744

About CommUnityCare William Cannon

CommUnityCare William Cannon is a healthcare facility that offers a mix of positive experiences and challenges for its patients. Many reviews highlight the polite staff and the cleanliness of the facility, noting that the doctors, particularly Arteaga, are informative and understanding. Patients appreciate the kindness and professionalism of nurses and nurse practitioners, with some expressing loyalty to specific providers due to their excellent care. However, the billing practices at CommUnityCare have raised concerns among some patients. Instances of feeling rushed during appointments and unexpected charges for routine visits have been reported, leading to frustration. While some patients found relief after communicating with more understanding billing representatives, others experienced difficulties in resolving issues with the billing department. Overall, while patients commend the care provided by medical professionals, they advise caution regarding the billing process. The facility's strengths lie in its attentive healthcare staff, but improvements in customer service at the front desk and transparency in billing are needed to enhance the overall patient experience.

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Reviews for CommUnityCare William Cannon

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  • Aug 2024

    All of those lovely ladies are so kind and amazing and courteous also patient they are Cindy the nurse ? Veronica she's in the front desk? Brandy she's the MA ? Arenas The Doctor They All Should Get A Promotion for excellent people communication.

  • Oct 2022

    My Doctor Is Arteaga his wonderful & understandable. I was scared on getting a Pap smear done cuz it was my first one ever although I didn’t experience pain or anything ladies please get one done!! He also explains the process as well. MA are really nice as well.

  • Apr 2022

    This place is fairly ok as the nurses and nurse practitioners are really kind and knowledgeable . I am going there because of Nurse practitioner Audrey .s who has been with me since few years years back . Although I have a good expensive insurance where many reputed health care practices are covered , I choose here because of her and her great care .She is the best medical professional I have met here in Austin . Very kind considerate and professional . She knows what she is suppose to do more than a so called Doctor . But sadly the front office staff is rude and disrespectful most of the time . During my last visit ( 3/23)an older receptionists lady asked me if I can...read full review

Hours

Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: ClosedSunday: Closed

Tips

accepts credit cards

Location

6801 S I-35 Frontage Rd #1-E, Austin

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