Everytime I get care here at this location everyone is helpful from the front door. I have had such an issue with the Oak Hill location. No one is welcoming. This location is welcoming and the doctors and PA's also prescribe medications that help and ease the pain of flu and covid ect. It is so great to be cared for as a patient here. Big shout out to Bobbie for being exceptional when I had the flu!
Service has been good in some areas so far the Doc I saw seemed to get it the workers do forget your medication you are prescribed an its a long wait that hurts my body especially when need to wait in line again. I feel weird though when I come in here and other patients seem to always have their camera facing me like the large woman in all black at the front of the entrance feb12th. An the patients that flashed their camera on the day I was picking up my medicine with all my information out and extra bottles of pills for the same thing seems excessiveand wasteful. The day I picked up my meds they asked me if I needed any info on them I said no and brought a woman that… read full review
I recently had the pleasure of interacting with Kenyatta from the call center while seeking health-related information for my mom. From the moment the conversation began, it was clear that I was speaking with someone who not only excels in their role but also genuinely cares about the concerns and needs of their customers.Kenyatta went above and beyond in providing assistance, demonstrating an exceptional level of diligence and empathy. The effort made to find and relay the information I needed was nothing short of remarkable. It’s rare to encounter such a high standard of customer service that not only meets but exceeds expectations.To anyone at the helm of customer… read full review
2901 Montopolis Drive, Austin, TX 78741
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