Micah's Honest Plumbing is a reliable and customer-focused plumbing service that offers prompt and affordable solutions. Customers appreciate the helpful staff, especially Micah and Jenny, who go the extra mile to resolve issues, whether it's a simple troubleshoot or a complex repair. They communicate well throughout the process and make efforts to keep customers in their homes, even when the job requires more work. Their prices are fair, and Micah takes pride in doing the job right. From replacing the main sewer line and hot water heater to fixing leaks and shower valves, the team handles large and small jobs with ease. They also clean up after themselves, ensuring a positive experience. Customers say that if you want an honest local plumber who will do you right, Micah's Honest Plumbing is the place to call. The team is known for being responsive and helpful, providing advice and guidance to avoid overcharges and offering solutions that save money. They are quick to respond, even for urgent issues, and walk customers through repairs step by step to empower them for future problems. Customers describe them as salt of the earth, likening their service to that of old family friends, and highly recommend their honest and fair approach to plumbing.
Amazing communication and amazing service. They were direct and did not try to upsell me on unneeded products, and were able to show me exactly what was wrong. They were in and out in no time. I will definitely be calling them in the future.
I’ve used Micah for years now. Not sure why I haven’t left a review yet, but when he says honest plumbing he means it. The majority of the times I’ve called, he or his wife give me free advice with clear instructions to fix a minor problem myself, and the times he had to come out to fix a more major issue his work was great. 2 days ago we had a leak under the kitchen sink. His wife asked for a picture. Micah called me 20 minute later explaining how a nut came loose on the valve and it just needed to be tightened slightly. I tightened it and just checked today, it’s bone dry.
Will only use Micah for my plumbing needs
Rather than easily take a couple hundred bucks to come out for a service call and a quick repair, they twice took my phone calls/questions and guided me on how to do the easy repair myself. Of course they would have come out but I agreed I could probably fix it myself. They sent me a video of how to fix it and a link with the product I would need to order! Who does this? All while not making a cent off of me.
Clearly, customer service is valued with this company and honesty like the name implies. Little things like this will guarantee I give them a call for future problems.
1125 Bloom Street, Allen, TX 75002
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