Reviews for Gerber Collision & Glass
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards free wi-fi open to all
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1523 Folly Rd, Charleston
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My 2007 Honda Civic SI was repaired in three weeks, whereas other shops had estimated four months would be required. Your employee- Kayla - was one of the best if not THE best customer service reps with whom I’ve ever interacted. And in my 76 years, I’ve interacted with a lot of customer service people.Services: Painting
Great customer service! Went in for questions regarding my bumper the two gals up front are very nice and welcoming and always willing to help. Zach & Trevor are both great estimators and are willing to take the time to explain everything! From what I understand Zach is training Trevor! Trevor you are under good hands of the trade! Keep up the great work!
BEYOND EXCEPTIONAL SERVICE!!!What had been a complete nightmare ordeal, not having my car for 2 months to the day, was arguably easier to handle knowing it was in Joe and Trevor's care at Gerber. There was CONSTANT communication about my car from day 1. From repair costs, approvals, to alerting me about paint days and longer than expected tire wait times, it WAS INCREDIBLE how forthcoming with the process they were. They communicated with my insurance company at all levels of the claims process. Not only that but I've had to call and ask questions and Joe has answered them with patience and a genuine desire to educate. Thanks Gerber, if I have to have body work again...read full review