It Services And Computer Repair near Nazareth

“They really hit the mark with their updated version. Took many customer suggestions and made an easier system to work with. Cheers guys!

Updated review:
Gave 3 stars because this software has tremendous potential. Didn't give more because of the poor attitude exhibited by the company's COO and program not being user friendly.

Spent the last two weeks solving an issue we were having with getting KC to communicate with my Quickbooks. Endless back and forth and guesswork. Finally they figured out that they had me upload the wrong files for them to test.

The general attitude with this firm is that they post instructions on yuotube so the customers should be able to figure it out. Otherwise they would be happy to charge hourly rates for training their customers on how to use the system.

The corporate culture is really lacking. They need to realize that their customers are running their own businesses and don't have time to become experts in the peculiarities of the software. We want point and click, not to become KC experts. Wish I knew this before purchasing this expensive software. This is NOT a user friendly / intuitive POS system. There are lots of quirks in getting to software to run correctly and in using it correctly.

SAVE YOUR TIME AND MONEY AND BUY A MORE USER FRIENDLY POS SYSTEM

Very disappointing experience with this software. Bought the Kennel Connection software with all the bells and whistles. They sold me a QuickBooks Direct Link module that is supposed to automatically transfer the financial data to the Quickbooks file.

It has never once worked. Been trying to get it to work for over 7 months. have spent countless days and hundreds of dollars with outside IT help. Blue Crystal just keeps sending me user manuals and telling me there must be something wrong with the Quickbooks set up.

Sorry guys, I'm not a techie and have enough on my plate running my business. Don't have time to fix bugs with your software that was not configured properly to transfer data to another program. Your sales literature claims that the Quickbooks Direct Link will seamlessly transfer all of the accounting information to QB. Doesn't say I have to become an expert at how you programmed your software and then modify QB to make your software work.

I contacted their support team because we received over 2300 line items of error messages. Their support team's response was to email us a link to their help page that had some simplistic explanation that we needed to redefine the definitions of the accounts in QB.

SAVE YOUR TIME AND MONEY AND BUY A MORE USER FRIENDLY POS SYSTEM“

“I've been using them for a few years and I highly recommend them, I recently had a scam incident and I called them and they resolved the issue within minutes. They're great!“

“Took my husband's gaming laptop here to have his screen repaired a while back and was very impressed with the repair and the friendly service. I've since recommended Electronics on Main to anyone who comes to me asking if I know of local electronics repair shop and they all come back and tell me how happy they were with the service!“

“CNR was very helpful in setting up my HP printer to scan. He fixed what the Geek Squad couldn't. He is very polite and and noligable on computers. Thank You“

“Very happy with the service. Took their time to explain everything to us and also came back again for our further questions with no charge. Recommended a computer suitable for our needs; service was quick as far as ordering equipment, installing, explaining and following up with us later. We highly recommend JT for the job. We now have someone we can go to with questions. Also it was nice to have a local company that understood our technology level and was willing to help.“

“Chris was great in helping me with my printer issues. Very kind, patient, and responsive. Would highly recommend LV Business Machines to anyone.“

“Had my laptop serviced. Dropped it off, couple of hours later, it was serviced. It runs like new.“

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“Innotek is a solid IT company and they helped my small business with the IT support we needed. We reached out to them for cybersecurity services and we couldn't have asked for a better IT partner. Their staff is professional and knowledgeable. They also explain things thoroughly, which allowed our team to understand what's going on behind the scenes without feeling overwhelmed. For anyone looking for expert IT services, you can't go wrong with Innotek.“

“This place is awesome and always so helpful to our business. John always responds quickly and my recent experience with Thane has been absolutely amazing. Thanks so much!!!“

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“I have never required computer repair or service, so when I finally did, I didn't really know where to go or what to do. Found this service through Google, and I have to say I could not be happier with the service I received. The owner is polite, knowledgeable, and offered a constant and great amount of customer service and updates to progress. He breathed new life into my decade old and dying laptop, and now it is better than when I got it, LITERALLY like brand new. 100/10 service! This guy knows what he is doing and what he is talking about. My only regret is not knowing about him sooner. Mr. Hovancik, you are the best at what you do! Thanks again!“