About 911 Restoration of Portland
911 Restoration of Portland is a full-scale water damage cleanup restoration company that provides peace of mind after a disaster. They are available 24/7 for water damage restoration, sanitization, mold removal, fire & smoke damage, and reconstruction. Their IICRC-certified techs respond rapidly, usually within 45 minutes, to handle any water-related emergency and minimize damage. The company's staff is trained to sanitize and clean properties with disinfection solutions, following CDC and EPA protocols. Customers appreciate their quick response, professionalism, and ability to adapt to new challenges. The project managers, such as Richard, are praised for their efficiency, empathy, and communication skills. They work quickly to address water damage issues, including mold inspection and removal, helping customers regain control fast. Many customers have shared positive experiences, highlighting the team’s promptness and care. One customer noted how Richard and his team handled a basement flood efficiently, making a stressful situation easier. Another appreciated the reassurance provided during a difficult plumbing issue, as the team found the source of the water and coordinated with contractors. They worked hard to remove insulation and exposed pipes, ensuring minimal impact on the home. Customers have also praised the kindness and professionalism of the staff, including Richard and his crew. Overall, 911 Restoration of Portland offers reliable, professional, and caring service, making customers feel confident during difficult times.
This company is top notch. Every employee from the project manager (Arealius) to all the crew members were professional, hardworking, respectable and kind. Their knowledge and expertise were superior. They helped us through an extremely difficult time with water entering our finished basement.
While the process takes time, every step from removing carpet, tile, sheetrock, baseboard as well as days of drying out, checking on equipment and testing for moisture went smoothly.
They are also experienced working with insurance companies and contractors which just adds to relieving stress on the homeowner. Highly recommend this company.
Chris and Melvin have been awesome to work with.
Patrick Frank did a great job starting out the dry out process.
Scott has been amazing.
Shlomit is a delightful person and so wonderful to work with my husband calls her the little angel.
I cannot recommend 911 Restoration highly enough. When my basement flooded, their team was at my home within hours and immediately took action to address the damage. My rep, Richard Brown, was exceptional. He is clearly experienced and knowledgeable, but what stood out even more was his empathy and calm approach. I was panicked, and he took the time to walk me through every step of the process, laying out the issues and solutions clearly. He even spoke directly with my insurance agent, which made the entire process much easier for me.
Richard’s team, including George and Melvin, were equally outstanding. They were professional, kind, and thorough. Every person...read full review