Providence Medical Plaza - Central Point

WOW from start to finish. I called with a concern about a heart arrythmia at 8AM and was seen by Claud DeSilva Lima PA by 1030. The person who took my call was respectful and proactive as was the nurse who took my phone history of symptoms. When I arrived everyone, without exception, was professional, respectful and most importantly compassionate. Mr. DeSilva Lima was extraordinary in his detail of assessment (I am a retired critical care nurse so I know the ropes). When I reviewed his summary of the visit it showed his attention to detail. He was extraordinary in his sensitivity and compassion. The person who drew my blood was delightful. While I was having my blood drawn my husband noticed an elderly lady having trouble entering data into the computerized blood draw station. An employee happened to be walking by and immediately stopped to assist her. Providence Central Point Clinic Or is a class act. This could not have been a better experience. On a scale of 1 to 5 I would say they scored a 10

I was at Providence Central Point Urgent Care this morning & saw a receptionist, Kathy, helping an elderly man who couldn't find his insurance card & other information. She left her desk & went to him in his wheelchair & assisted him. She was so kind to him that it just warmed my heart! It's so nice to see a helpful, compassionate person these days. You made my day, Kathy!

Please take into consideration having all teams use the same calendar when it comes to return times for birth control. I don't know how many times y'all have said be here on this date & then tell me I'm early/late for the visit. System is broken.