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TheKey Home Care

4.6 22 reviews
Home Health Care, Memory Care, Personal Care Services
Overall rating
4.6
out of 5
22 reviews
5 star 90%
4 star 5%
3 star 0%
2 star 0%
1 star 5%

About TheKey Home Care

TheKey, formerly Home Care Assistance, has been providing trusted in-home care for seniors and adults with disabilities for over two decades. Their caregivers are highly trained and can provide various services such as in-home care, respite care, senior personal care, elder care, and companionship. TheKey's Balanced Care Method focuses on a healthy mind, body, and spirit, allowing clients to live happier and healthier lives at home.

TheKey's staff, including Kethryn, Amrita, June, and Meera, are known for their support and guidance during challenging situations. They provide diverse and valuable training experiences, contributing to the development of healthcare providers. TheKey has received positive feedback from those referred to their services, with care recipients being described as kind, friendly, and independent. Some clients have memory issues, and TheKey ensures they communicate well with those who hire them.

Working as an employee at TheKey has been a good experience, with staff being cooperative and understanding. Employees appreciate the recognition received for their time and efforts, which contributes to job satisfaction. TheKey helps meet the needs of the aging population by providing care, support, and companionship, making a positive impact on the lives of their clients.

Apr 2025
5.0
I was extremely satisfied with the care provided by TheKey for my parents. The caregivers were compassionate, supportive, and went above and beyond to make sure my parents were well taken care of. The office team was incredibly cooperative and always available whenever we had questions or needed assistance. The 24/7 availability they offer is a huge relief, especially knowing that our parents are home alone at times. I highly recommend TheKey for anyone looking for reliable, thoughtful care for their loved ones. Thank you for everything!
Nov 2024
5.0
Highly recommended. They have provided staff coverage for us for a number of years. Excellent service & communication. Coverage is done in an expedient manner!
Mar 2024
5.0
The Key-Home Care Assistance is excellent! They offer work in various settings, allowing diverse and invaluable training and learning experiences to navigate the healthcare sector's challenges. The staff, including Kethryn, Amrita, June, Meera, and others, are incredibly supportive and provide ample opportunities. Moreover, the staff consistently offers guidance and solutions during difficult situations, further contributing to my development as a healthcare provider. I'm really thankful for how they've helped me improve as a healthcare worker. I highly recommend The Key- home care assistance to anyone looking for great healthcare opportunities.
Photos of TheKey Home Care, 375 University Avenue East Suite 104,  Waterloo
All 22 photos

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location

375 University Avenue East Suite 104, Waterloo, ON N2K 3M7

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TheKey Home Care · 375 University Avenue East Suite 104, Waterloo, ON N2K 3M7

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