Gibson's Cleaners is known for its helpful and friendly staff, providing fair prices and excellent customer service. They efficiently clean and deliver items, even accommodating special requests. The business has a long-standing reputation for quality service, making it a trusted choice for dry cleaning needs.
Customers praise the excellent service, quick turnaround, and professional handling of even the most difficult materials. The dry cleaners use no chemicals identified as carcinogens, and the staff at the Bloor West store are described as professional, friendly, and excellent. Customers are delighted with the results, with one reviewer stating that their 12-year-old Canada Goose jacket looked brand new after being cleaned at Gibson's. The business also provides text notifications when items are ready for pickup, making the process convenient for customers.
There was an unfortunate misunderstanding of what clothing to pick up off my porch and a friend had also dropped off a bag of clothing and boots so Gibsons grabbed it. I called and they plan to deliver it back to my porch by 5pm today. Initially they were making me feel like it was my fault and I said it was definitely a misunderstanding and a cross over of clothing and bags. Be sure your clear on what you want Gibsons to take and use the app to take pictures so there is no confusion as I had not used the app to do so this one time and forgot to leave the clothing out so they assumed the bag they found on porch must be what I left. I appreciated them acting quickly and… read full review
Jun 2026
5.0★★★★★
I had my pants mended, suit cleaned, and all done perfectly and right on time. Sara was very friendly and courteous as well - give her a raise! I will definitely use Gibson's services again!
Jun 2026
5.0★★★★★
Mathew at Beresford location is a super star and a pleasure to deal with. Love Gibson!
Today I had another great experience at the Beresford location. It’s always the second shift of Saturdays when the younger part timers are working that I receive outstanding customer service, polite, charismatic, respectful, helpful. I didn’t catch the young lady from this afternoon but she was great.
