My son and I brought our beloved 20-year-old cat, Tibby, to Eastside Animal Hospital for an emergency visit, and we are so grateful for the kindness and compassion we received. The staff were able to get us in quickly and even took care of obtaining Tibby’s records from our previous veterinarian, which made an already stressful situation much easier. From the moment we arrived, we felt that Tibby was being treated with genuine care.
Dr. Virginia Madsen was wonderful with both Tibby and us. She took the time to clearly explain what was happening and, given Tibby’s age and condition, helped us understand that our focus needed to be on keeping her comfortable and managing… read full review
About VCA Canada Eastside Animal Hospital
VCA Canada Eastside Animal Hospital is a dedicated veterinary practice focused on the health and happiness of pets. Located in lower Stoney Creek, Hamilton, the hospital offers a wide range of services including dentistry, diagnostics, x-rays, ultrasounds, nutrition, pharmacy, surgery, virtual care, spay/neuter procedures, lab work, wellness exams, preventative care, vaccinations, and laser therapy.
Clients praise the amazing staff who are knowledgeable and really know how to help animals. The patient and kind veterinarians take the time to explain procedures thoroughly, while the front desk staff are recognized for their exceptional customer service. The hospital's boarding services are highly regarded, with staff providing regular updates and photos of pets in their care. In addition to veterinary services, the hospital offers a selection of pet toys and accepts donations of blankets and towels.
Customers highlight the friendly, polite, and knowledgeable staff who make the animals feel comfortable. The team is described as caring and professional, taking the time to explain everything clearly and making clients feel at ease. Customers trust the clinic and highly recommend it to all pet parents.
Reviews
We have been taking our baby Simba here and the receptionist’s and staff are absolutely amazing and dr Scott is a loving/caring doctor. Our boy Simba was having some issues yesterday and we just walked in with our boy and they took the time to see him even though your suppose to have an appointment. Such loving/caring staff. My family including baby Simba thanks all of you for the care you provided so far and in the future.
My husband and I were extremely pleased with our visit with Dr. Scott. He was a great listener, provided genuine care, feedback and suggestion for the concerns we had with our senior dog.
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Location
111 ON-8, Stoney Creek, ON L8G 1C1
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