Reviews for Emporium Carpet & Flooring
Write a reviewFrom Emporium Carpet & Flooring
Hours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 5PM
Sunday: Closed
Tips
accepts debit cards women-owned open to all
Related Searches
Carpet Cleaning
Ratings
Google: 4.7/5 Facebook: 3.8/5Emporium Carpet & Flooring
494 Eastchester Ave E, St. Catharines
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I am so pleased with the carpet and installation on my stairs! Our house is over 100 years old and nothing is level, but the installer did such an awesome job. Ted, the salesman recommended the carpet and it worked out perfectly. This is the second time we have used Emporium and will definitely be back.
The installation of my flooring was excellent, the salesperson Andre did a great job .On day two a person called to say they were double booked and would only be available the next day. My question is why is it the the customers have to wait ,why is the customer taken for granted. I called to complain and was told by the owner that delaying the customer was a common occurrence that they were short of staff and that I shouldn’t be complaining .As a customer these businesses could care less how long a job may take. I have asked for $100.00 as compensation for having my plans delayed ,I felt my plans were very unimportant to them but very important to me .The response...read full review
Andres, thank you for going above and beyond with our project!You found the hardwood flooring we were looking for. And it wasn’t easy, in terms of what is in trend today. Your kindness, professionalism and amazing service was more than what we asked for. You really went out of your way. Because of this, the outcome of our project is so, so Beautiful.We will be enjoying this for years to come.Of course, until the next project arrives, we will be back!Ps. Kenny! Thank you for the lovely and Quick!!, installation of our family room hardwood flooring! Your hard work is appreciated!Sheree, thank you for looking after our nitty gritty details!