About Pet Valu
Pet Valu is a beloved local store that caters to pets and their owners. Known for its friendly staff and wide selection of pet supplies, the store offers a variety of food, treats, toys, and accessories. Customers appreciate the helpful Animal Care Experts who assist in finding the best products for their pets. The store is conveniently located in Hintonburg, with ample free parking and extended hours. Pet Valu also offers a discount for seniors on the last Thursday of each month, creating a welcoming environment for all pet lovers. Customers have praised the store's clean and well-maintained dog wash station, which is a convenient and affordable option for pet owners. The staff is described as friendly and knowledgeable, providing outstanding advice to customers. One customer was particularly grateful for the manager's guidance, which helped their cat recover and thrive. Overall, the store's attentive service and commitment to pet care make it a pleasant shopping experience for the community.
Staff is very friendly and helpful. I mostly come here to browse for wet cat food and treats. They have a great selection of high quality foods including several Canadian-made, human grade, and ethically sourced options.They often have sales and fundraisers for shelters and local charities, and you can purchase and donate cans of food for shelter cats and dogs at the register, which I love.
I've been here around 100 times, and I've only had one negative experience, and it wasn't even the store's fault: there was an issue with my payment on the website end for a pickup order, which was fixed within 24h.
10/10, would recommend.
(Ps: this is a pet supply...read full review
The staff here are great. They are generous with their time and attention. PetValu's support of local rescue organizations is also very appreciated and a key factor in my decision of where my pet dollars are spent.
This is my favourite Pet Valu location to visit (to use the self-serve dog wash), and they frequently have the specific dog food I need in stock. I always receive excellent customer service from Anton and Chany! Super kind staff who create a welcoming environment. Thank you both! My online orders are always ready super quickly (within 30 minutes), which I appreciate.