TA Appliances & Barbecues is highly praised for its exceptional customer service and knowledgeable staff. Customers appreciate the integrity and professionalism of the team, particularly noting the helpfulness of Spencer, who guides clients in selecting the right appliances without overselling. Many have returned for repeat purchases, highlighting the company's commitment to supporting their products. Customers have shared positive experiences with delivery, mentioning Jake and Jason's respectful and careful service, even when navigating challenging staircases. Some customers also noted the team’s willingness to assist with issues years after their initial purchase. However, some have raised concerns about specific product issues, delivery flexibility, and communication regarding service requests. Overall, TA Appliances is recognized for its attentive service and dedication to customer needs, making it a reliable choice for both new and returning customers.
After a series of frustrating experiences with other stores, we were delighted to speak with Irina, a kind & efficient sales associate at T&A Appliances in Waterloo. Irina helped us purchase a new stove over the phone and arranged for its delivery in just 2 days, making the entire experience both easy and pleasant. The delivery persons, Jason & Samuel, were equally efficient & considerate. By far, our best experience in buying an appliance & a highly recommended store & sales associate.
Jun 2026
5.0★★★★★
We recently purchased a LG washer and dryer set and a Broil King Baron bbq from TA Appliances. The salesman (Sam) was extremely professional and helpful. The products were delivered on time and as scheduled. The delivery personal did an amazing job in removing the old units and setting up the new. We are extremely satisfied with TA Appliances and would highly recommend them for any appliance needs.
Jun 2026
4.0★★★★☆
Went to the store to simply purchase a barbecue cover for my crown 400 pellet barbecue. Took several phone calls to finally get confirmation that they’re going to send me the barbecue cover. Originally showed they had two in inventory at the Kitchener store, which they couldn’t find. So they told me they would ship to my address. The person that told me they would ship was a warehouse employee next-door, where I went to pick it up originally. I didn’t feel confident since I had no receipt or email stating this item will be shipped.I was looking simply for a confirmation that this was actually goning to happen. Felt like I had to chase them to finally get somebody… read full review
