About Pegasus Appliance Repair
Reviews for Pegasus Appliance Repair
Write a reviewHours
Monday: 8AM - 9PM
Tuesday: 8AM - 9PM
Wednesday: 8AM - 9PM
Thursday: 8AM - 9PM
Friday: 8AM - 9PM
Saturday: 8AM - 3PM
Sunday: 9AM - 9PM
Pegasus Appliance Repair is a Kitchener-Waterloo based company specializing in appliance repair for various brands. They service fridges, stoves, ovens, dishwashers, washing machines, and dryers. The company prioritizes quick and affordable repairs, aiming to get appliances functioning efficiently and minimizing disruption to customers' lives. Reviewers have praised Pegasus for their prompt and friendly service, with technicians arriving on time or early. They highlight the technicians' expertise in diagnosing issues and performing repairs, often avoiding the need for replacements. While some reviewers noted the price point was on the higher side, they emphasized the efficiency and quality of the work performed. Pegasus offers a 30-day warranty on their repairs, with longer warranties depending on the manufacturer.
I was very pleased with the service I received for the repair of my dryer. I called and a serviceman ,Peter, arrived the next morning. He quickly found the issue, had the part on hand, and made the repair. He also spotted another part that was wearing from age, machine is 16 years old, and recommended replacing it as well, to save a future call back. Highly recommend this company for your repairs.
Igor and team couldn’t have been more professional or effective. I made the call on Saturday for a dishwasher problem diagnosis and a new part was ordered, delivered, and installed by Thursday. This is how things should always work. Thank you.
As many of the reviews I read have stated, they promptly replied to my online request for service, offered same day service, but I needed to do a different day due to my own availability. Peter called ahead to let me know he was coming and quickly suspected a clog vs a broken part. Before he proceeded, he quoted me the price, went ahead and found the source of the problem, removed it and put it all back together and tested it multiple times before leaving. I'm sure others would have told me the pump was broken and needed replacing and charged me unnecessarily. Peter also provided some good insights into current appliances in general and I was very happy with his visit.