Appliance repair near Broken Arrow

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“From the office staff, to the technicians. Mr. Appliance is very professional and thorough.“

“Had a leak under my fridge. Eddie came out that day and had a new part and fixed within 24 hours. Super nice guy.“

“Quick to look at the machine. Serviceman was not the right person to assess the machine. Therefore he did assure me that the next day someone would come and take a look at it. After looking at it they determine that they did not have the parts to fix it. I understand them to say they could not get the parts but I was able to order a part to fix machine. I appreciate the quick service call I just need to let you know that you may need to check for yourself about parts.“

“Honest, on time, Christian did a wonderful job with explaining the situation making me understand the situation. High recommend Cook's Appliance Service.“

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“Searched all over Tulsa... They did not have the part in stock, they were able to order the part and get it here within 24 hours. I will use T.A.P.S again.“

“I have purchased two appliances from Appliance Solutions. A front load washer in 2020 and a front load dryer in 2023. The sales folks are always extremely helpful and easy to deal with. I have needed 2 service calls for a leaky washer, both under warranty so they didn't cost me anything. The first service guy came out and didn't really inspect the washer or run it. He just said there was dog hair on the seal that I needed to keep cleaned off. Granted there were about 20 dog hairs on the seal, which I thought was ridiculous if that kept the seal from functioning on a $900 washer. But I took his word for it and cleaned the seal thoroughly after every load. Didn't help. About a year later I had enough of the leaking and called out another service guy, Matt. Matt went through the effort of running a cycle to watch what was happening and immediately discovered two major tears in the seal, a much more reasonable explanation! He fixed that after the part came in and I have had no problems since. Thanks Matt!From a delivery/install stand point, the first delivery (a front load washer) was by Jose. He had a bit of an attitude because he wasn't expecting to have to place the washer on pedestals, but after I showed him the work order, where this request was clearly written out at time of sale, he calmed down a bit and did a nice job of installing. It would have been nice if he had read the delivery orders ahead of time and refrained from giving a customer attitude. The second installation (front load dryer) was this year, by Jay, who did a wonderful job with communication, installation, and delivery.Overall, I'd give 5 stars for sales, 5 stars for Matt in service and Jay in delivery, and 4 stars for the first service guy (for a bit of laziness in not really assessing the leak) and 4 stars for Jose due to some unnecessary attitude. I wish there were a 4.5 star rating on Yelp but there isn't. I rounded up to a 5, because my overall experience was better than 4. I will definitely use Appliance Solutions again as the two negative issues I had are easily corrected with a little bit of coaching to specific staff members for professionalism.“

“Great great experience with A1! Will call them for any future appliance repair. George was a huge help! Super thankful!“

“Very pleased with the service today on my washer and dryer both, thank you, Larry, very much! Very professional.“

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