Lakewood Optical continues to provide exceptional customer service, going above and beyond to meet clients' needs. The staff is known for being kind, understanding, and communicative, making customers feel valued. They take the time to navigate insurance and find solutions for medically necessary items. Recently, customers have praised the friendly and courteous service, highlighting how staff members like Sandy and Brian expertly adjusted sunglasses, ensuring a perfect fit. With a great selection of glasses, including options for kids, Lakewood Optical has earned loyal customers. One customer even mentioned a staff member who kindly came to their home to fix glasses that had been damaged, showcasing the dedication and care at Lakewood Optical. This welcoming atmosphere has made it a go-to place for eye appointments and glasses, leaving many customers thankful for the support they receive.
I had an excellent experience with this optical center. My mother is currently in a nursing facility and had broken her glasses, which created a difficult situation for our family. The staff went above and beyond to help me figure out what we needed and made the process of replacing her glasses incredibly easy.
They were patient, compassionate, professional, and genuinely interested in helping my mother. At a time when we had a lot of other things to worry about, their kindness and willingness to help meant more than they probably realize.
I would absolutely recommend them to anyone looking for an optical center that combines great service with genuine care for their… read full review
I've been going here for a few years. They are always so helpful. I came in today without and appointment needing my glasses fixed and Sandi helped me. She greeted me with a smile and fixed my glasses for me. Thank you all for always being so nice and friendly! 🥰
Been coming to Lakewood optical for 7 years. Every time is an amazing experience, everyone who works here is over the top helpful, especially Nathan :) he really took a lot of time to work with me picking my newest frames ! Highly recommend this office !
Monday 10AM - 6PM
Tuesday 10AM - 6PM
Wednesday 10AM - 6PM
Thursday 10AM - 6PM
Friday 10AM - 6PM
Saturday 8AM - 12PM
Sunday Closed
15002 Detroit Avenue, Cleveland, OH 44107
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