716 Clark Ave, Ashland Ohio 44805
At Threat Detection and Safety Services, our experience with SentryPODS has been nothing short of excellent. From the very beginning, when we first spoke with Brent, the CEO, we immediately knew this was someone we wanted to be in business with. Brent’s personality, professionalism, and dedication stood out from the start. Before we were even officially working together, he personally drove a unit from Ohio to North Carolina so we could see and test it in person. That level of commitment told us everything we needed to know about him and his company—they are truly dedicated to providing top-notch service.
Over time, we’ve worked with other companies in the remote monitoring industry, and frankly, they’ve all been letdowns—whether due to poor customer service, weak or non-existent technical support, or unreliable units that constantly went offline. With SentryPODS, we have never had those issues. From unit setup to technical support, dealer support, and their management team, everything has been on point. They are always there to support our GSOC operators with any need that arises. More importantly, SentryPODS has treated our company not just as a vendor, but as a true partner. They go above and beyond to ensure that we’re satisfied and, more importantly, that our clients have confidence knowing their assets are being secured by the best systems on the market.
The reliability of their units is unmatched—no downtime, no lost frames, and no headaches. SentryPODS units are the real deal and they never disappoint. If you’re in the security industry, I cannot recommend this company and its team enough. Believe me, you won’t be disappointed—and your clients will thank you too.