Flooring in West Seneca

“We were on a very short timeframe for a dining room floor and a living room carpet for a house we were moving into. Dates and times had changed because of Real estate closings.

When we came into the store(recommended by my friend Ann) It was later in the day and Krystyna was finishing up with another customer. She acknowledged us, gave us a quick rundown of where to look throughout the store of what we wanted. She circled back as quick as she could.

Bottom line is that we are totally satisfied!!
We picked out a few samples, took them home, made some changes and got the order in just in time! Krystyna was efficient and knowledgeable and listened well. She gave us good advice and good direction and stayed in touch with us over the next two weeks. She also moved some installation times around for us.

Afterwards, we thought we had a little issue with the vinyl plank flooring in the dining room and they were extremely responsive and immediately sent Mike out to investigate. Everything turned out great. Good guy !

We felt the prices were reasonable, we paid for Carpet tear out and installation. The product is of good quality and we are very happy. Our Carpet Installer was Charlie and he was fantastic! Thank you.“

“We recently purchased a rug from Carpets Unlimited located on Ridge Road in West Seneca. It was nice to deal directly with a owner who took his time and explained everything in detail. We took many samples home so that we can make our final selection. After we made our selection John the owner of the store made arrangements for installation. Our rug was professionally installed by a man named Gerry. He actually moved our furniture back in place after completing the installation. Being in my mid eighties and hard to please I could not find a thing to complain about. i would highly recommend Carpets Unlimited. Thanks John & Gerry.“

“Mike on Transit at Kenny Carpets is so detail-oriented and informative, I feel so confident that I made a great decision for our 3 bedrooms to have the best, longest-lasting, prettiest, plush, pet-friendly wall to wall carpeting. Mike kept in touch with me by text, made appointments with me when I wanted, and was very patient answering all of my questions, helping me to my car with multiple samples to take home, and refiguring our quote when we added another room and then the closets. Mike is a very nice, well-educated young man, eager to help, proud of his product.... we love our carpeting!“