About EM Mechanical NY LLC
Reviews for EM Mechanical NY LLC
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EM Mechanical NY LLC is a reliable and professional HVAC company known for its excellent service and customer care. The team, led by Enrique, has a reputation for quick, efficient, and high-quality work. They are often called upon during urgent situations, such as sudden air conditioner breakdowns during heatwaves or unexpected system failures, and consistently respond promptly, sometimes even during snowstorms or rainy weeks. Customers praise Enrique and his crew for their professionalism, cleanliness, and knowledge, with many noting their willingness to explain options and help choose the best models for their needs. The team replaces systems like central air units and boilers efficiently, often within a day, and ensures the work is done flawlessly. Clients appreciate that Enrique genuinely cares about his customers’ well-being and takes pride in his work, often going beyond expectations to help vulnerable family members or accommodate special circumstances. The company offers fair pricing, reliable warranties, and high-quality results, leaving customers satisfied and comfortable in their homes. Many reviews mention that Enrique’s team is courteous, hardworking, and respectful of property, making the entire process smooth and stress-free. Overall, EM Mechanical NY LLC is highly recommended for anyone looking for honest, professional HVAC service that prioritizes customer happiness and quality craftsmanship.
Our experience with Enrique and his crew was great for both our condenser and air handler replacement (central air) back in June and our boiler replacement (heating).
Our central air unit crapped out right in the middle of the 100 degree+ heat wave we had in June. Enrique came by, diagnosed the issue and we replaced the unit the very next day. We thought we were going to die in our house, the thermostat was reading 96 degrees and he came with no problem climbing in and out of our attic crawl space where the air handler is located with his guys (must have been 120 degrees in the attic).
Fast forward to October we decided to replace our boiler as it was probably...read full review
We used them last year to check on our central air. Turned out that we had to replace it being that it was about 30 years old. They were available fairly quickly and did an amazing job and reasonably priced. I’m wondering if they they have a home contracting business. If they do I’d give them a call.
I rarely write reviews and I truly cannot recommend them highly enough! Enrique and his team, Carlos and Mario were exceptional..I trusted Enrique the moment he said hello. Incredibly knowledgeable and forthcoming, Enrique gave me all my options and supported any decision I would make, his only concern being that it was 20 degrees outside and he wanted to get my heat back on immediately. Once decided, his team made special accommodations and came early the very next morning, during a snowstorm, and replaced my entire HVAC system within hours. Professional, hard-working, courteous and immaculate.. when they left, you wouldn't have believed they were even there. Not only...read full review