Upstate Animal Medical Center
“Wow, hands down best customer service & care I’ve ever received at a vet hospital. Being new to the area and not knowing where to go, I sprung an emergency on them while they were swamped. They first helped me make calls to other places nearby & when they couldn’t help, Upstate made room for us in their schedule. While I was filling out forms, on two different phones making calls, they took my dog & got her checked in, vitals done, and in to a room. They updated me throughout the process on what was happening with my dog while I waited for her. Doc gave me her emergency number if things didn’t get better at night, and another staff member texted me after to check in! Very good experience and we’ll be back for regular visits!”
