I was traveling on Business in the Rochester area last week, and the team at Sterling Optical helped me out! I had forgotten my contacts, and the friendly associate took the time to find a couple pairs of trial contacts to help me get through the week. Great customer service to someone who isn't a customer!
Permanently closed
Sterling Optical - Rochester - Henrietta (South Town Plaza)
Overall rating
3.6
out of 5
38 reviews
5 star 56%
4 star 0%
3 star 0%
2 star 8%
1 star 36%
About Sterling Optical - Rochester - Henrietta (South Town Plaza)
Sterling Optical in Rochester, NY, provides quality eye care and a wide range of eyewear options. The experienced and caring staff, including an on-site optometrist, are dedicated to meeting customers' vision-related needs. With a focus on customer satisfaction, the staff is accommodating and helpful, taking the time to assist with frame selection and providing honest feedback. The store has recently come under new management, but customers who have been going there for years continue to recommend it for eye exams, contacts, and glasses. Despite occasional hiccups, such as late appointments, the staff is committed to providing the best service possible, ensuring customers see and look their best.
Reviews
sterling optical seems like a great place to shop I would go back again
I am so pleased with Melinda’s service. I was very attached to my old frames & verbally upset when I found out that insurance would not allow me to replace the lenses & keep old frames. After I settled with this fact & began trying on new frames, she took the time to scout out frames that were in the back. She found a pair that I liked even better than the old ones! I picked them up today & they fit like a glove. Also, boy did I need these…life is now magnified in 4K Ultra! Melinda has been kind, considerate, patient, informative, & upbeat through this process and I really appreciate that. Thank you!💕 ✨👓✨💕
Photos
Hours
Monday 11AM - 5:30PM
Tuesday 10AM - 5:30PM
Wednesday 10AM - 5:30PM
Thursday Closed
Friday 10AM - 5:30PM
Saturday 10AM - 2PM
Sunday Closed
Good to know
- by appointment only
- accepts credit cards
Location
3333 W Henrietta Rd, Rochester, NY 14623
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