Flooring in Rochester

“I can’t say enough great things about Christie Carpets. From the very beginning, the experience was exceptional. Bob, their measurer, came out to our home and was incredibly knowledgeable, thorough, and professional. When I went into the store, Dan helped guide me through selections and made what could have been an overwhelming process feel easy and seamless.

Sandro, the owner, was professional every step of the way and made sure our large home project stayed on track and stress-free. You can truly tell he cares about his customers and the quality of work his team delivers.

But the absolute highlight of this experience was our installation crew — Dave, Dave, and Jim. These guys were unbelievable. They communicated exactly how long the project would take, stayed right on schedule, and their craftsmanship was top-notch. They were meticulous with every detail, respectful of our home, and honestly some of the most professional contractors we’ve ever worked with.

As a real estate agent, I work with contractors and vendors all the time, so I don’t say this lightly — Christie Carpets sets the standard. Their work, professionalism, communication, and customer service are second to none. I would never use anyone else moving forward and will continue recommending them to my clients with complete confidence.“

“Nick and his team at Khit were amazing to work with! They were quick to respond with an estimate and got the job scheduled within a few weeks of contact … started a few days prior to when planned! Very communicative throughout the entire job. So happy with how our stairs and floor turned out!“

“Great experience with Kaci in particular. Very professional and responsive which helped move my projects along!
Highly recommend!“

“Nick and his team at Khit were amazing to work with! They were quick to respond with an estimate and got the job scheduled within a few weeks of contact … started a few days prior to when planned! Very communicative throughout the entire job. So happy with how our stairs and floor turned out!“

“CertaPro did a great job on painting the exterior of our house. Crew was great. Great communication all the way along the process. Would recommend“

“Our experience with Tom at Messner’s Flooring in Greece was exceptional. As we were deciding on new flooring, Tom offered valuable suggestions and guided us through every step of the project. He was always willing to take our phone calls and emails, responding quickly and making the entire process smooth and stress-free.
On installation day, Jeremy from MJ Unlimited Flooring arrived and immediately introduced himself. He carefully reviewed the job with us and answered any questions or concerns we had. Jeremy was highly professional and did an outstanding installation. Over the course of the week, additional team members—including Jason (owner), Josh, and Curtis—joined to assist. Each of them was helpful, courteous, and dedicated to ensuring our flooring project was completed perfectly.
I couldn’t have been happier or more pleased with the work they did. Every evening before leaving, the work area was left spotless, which was greatly appreciated.
I highly recommend MJ Unlimited Flooring for your next flooring project. Thank you to everyone involved for an extremely well-done job!
Tom Baird“

“Kristyn and her team at United Carpet always provide excellent customer service, with quality products and installation. They always come up with creative solutions and they have TONS of inventory to choose from. Her team is hard working and extremely pleasant to work with XOXO“

“Very knowledgeable and friendly. I go back repeatedly because I know I can trust them.“

“John and team installed LVP throughout the first floor of our house. Very professional and everything came out great! Would highly recommend.“

“We highly recommend Discover Hardwood Floors. Steve, the owner, recently installed a new oak floor in our bedroom. His work was exemplary, and his craftsmanship remarkable. Steve matched our bedroom floor to the other oak floors in our home perfectly.
We’re extremely pleased with the quality of his work. The enhanced value to our home, both qualitatively and quantitatively, far exceeds the very reasonable cost of his services. Steve completed the job on schedule, as promised. When finished with a day's work, he always left the job site clean and orderly and never allowed the project's debris to spill into our Home. We are delighted with Steve’s work and intend to call him again when it’s time to touch up the floors in the rest of the house. Thank you, Steve, for the great job!“

“The team at Hardwood Outlet is the best! Thet worked with me to save money; I did the install myself with support from them. They allowed me to borrow the floor nailer with no added charge. If I had questions, I was free to text or call. This is the second time I've purchased from them and would most certainly buy again for another home.“

“Brought life into my heavily soiled carpet that hasn’t been properly cleaned since I’ve moved in. Previous owners had many pets and we do as well.Instead of replacing, we bought ourselves more use out of these carpets.Very pleased. Looks great!Services: General carpet cleaning“

“I can’t say enough great things about PerfectStep Flooring Solutions and Justin’s team! I live in Florida and needed new flooring done in my mom’s house in Rochester, NY, which I thought would be stressful managing from out of state—but Justin made the entire process incredibly easy.
From the very first phone call, he was professional, responsive, and transparent. He handled everything over the phone, kept me updated every step of the way, and made me feel completely comfortable trusting him with the project. The communication was excellent, and there were no surprises.
The finished floors look absolutely beautiful, and my mom is beyond happy with the results. The quality of work and attention to detail really show. It’s rare to find a company that makes things this seamless, especially from a distance.
Highly recommend Justin and PerfectStep Flooring Solutions to anyone looking for a reliable, honest, and top-quality flooring company. Truly a 5-star experience! ★★★★★“

“We got our flooring from Grade A flooring 3 years ago, I didn't write a review right away. After every day uses, our flooring looks just like new. The pricing was amazing, the craftmanship was top notch and the service was outstanding (I didn't have many other flooring companies to compare but they gave me the best experince among all the vendors in Rochester). At the shop, Aaron helped us pick the right kind of flooring that goes well with our lifestyle and color match for our wall. We had 2 planks with manufature problems and Leslie didn't hestitate to arrange a repair for us. Jason came in for the repair and it didn't take him too much time to make our flooring look perfect again. Thank you Team Grade A Flooring.“

“Rochester Hardwood Floor is incredible to work with. Communication was excellent from beginning to end. Their hardwood flooring is high quality and their installers are true experts at what they do. I highly recommend if you are looking for new flooring in the Greater Rochester, NY area.“

“They did an awesome job on our patio. Awesome customer service too. Definitely recommend!“

“It started with a consultation and discussion of possibilities and measurements. Three days later, a blue print and a contract detailing the work to be performed, materials to be included, a price and an attainable completion date. Followed by two weeks of beautiful, quality workmanship. Project completed on time and cleanup was meticulous. Followed by very happy customers. This is how all remodeling projects should go. Thank you, Richard & Sons.“

“Home and Decor in Henrietta was so great to work with. The staff was very friendly and helpful. They were knowledgeable about their product and able to track down what I needed. They are all very busy so you may have to look for help but once you have them they are great. The woman at the register was especially friendly. Great customer services!! These people have not forgotten the simple niceties of saying thank you, greeting customers and wishing customers a good day as they leave. Oh, also, great prices.“

“Stafford Floor Covering is amazing! They do excellent work and the products are nothing but top-notch quality! Sunny, the owner, is down to earth, and no BS type of a person who will not disappoint you (and I am not easy to satisfy . . .). Her staff is very knowledgeable, professional, and motivated to work with quality in mind. They will stand by their products and customers from beginning to the end and then some. Everyone there is friendly and easy to conduct business with them. I highly recommend Stafford Floor Covering!!! My wife and I just LOVE them!!!“

“I have nothing but great things to say about Overstock Flooring and Ben, the manager. He is enthusiastic about helping customers and gets products to contractors and DIY folks and home renovators like me as expeditiously as possible.

I shopped in all of the “usual” stores, looking for luxury vinyl tile that wasn’t planks and that didn’t try to look like wood, but looked like marble instead. Don’t be fooled when the big box stores tell you they have a good-looking, similar product. They do not. I found it with Overstock and could not find it anywhere else.

You’re the BEST, Ben … I would have given you 10 stars if I could!“

“These guys are always great to deal with. Happy they’re around as locally owned alternatives to the big box stores.“

“We recently had our kitchen cabinets refaced, and we couldn't be happier with the results. Our kitchen was dated, but now it looks sleek, modern, and completely transformed. The difference is truly night and day. The team of carpenters and painters did an outstanding job from start to finish. They were professional, detail-oriented, and clearly took pride in their work. The craftsmanship was excellent, and even when faced with a design challenge, the team didn’t flinch. We highly recommend the entire team from Nu Look. Big thanks to you- we are thrilled with the new look and have already received so many compliments. A+ experience ~Janice H“

“Outstanding! Highly recommend with out any reservations whatsoever.Through the years, we have secured Jim's team to refinish floors in 3 different houses. Two of those houses needed repair work. They did a flawless job. We referred Hardwood Floor Specialists to our friends who used their services. As long as Jim is in business, we will continue to use his service when needed as well as refer him and his team to our friends and family.“