About Floor & Decor
Reviews for Floor & Decor
Write a reviewHours
Monday: 7AM - 8PM
Tuesday: 7AM - 8PM
Wednesday: 7AM - 8PM
Thursday: 7AM - 8PM
Friday: 7AM - 8PM
Saturday: 8AM - 7PM
Sunday: 10AM - 6PM
Floor & Decor in Rochester, New York, offers unbeatable prices on a wide selection of flooring options including tile, wood, stone, laminate, and luxury vinyl. The showroom is stocked with high-quality flooring, cabinets, countertops, and installation materials, catering to both professionals and DIY enthusiasts. Customers praise the friendly and helpful staff, with particular mentions of employees like Ken, Stella, Alex, Eric, and Eddie, who have gone above and beyond to assist shoppers. Reviews highlight the exceptional service provided, such as Ken's patient and knowledgeable guidance in selecting bathroom fixtures and flooring, and Stella's dedicated support in sourcing discontinued tiles. Customers appreciate the expertise offered, with Alex helping one couple upgrade their flooring at no extra cost, and Eddie effectively resolving issues with tile orders. The store also provides expert design services and free in-store pickup, making it a convenient choice for homeowners and contractors alike. Overall, Floor & Decor is recognized for its excellent customer service, knowledgeable staff, and a vast selection of products, making it a top choice for renovation needs.
This has become our first stop for remodeling. Stella was amazing to work with built our entire main floor bathroom. She was full of knowledge and ideas that really made the experience effortless and fun. I’m obsessed with what we picked out and cannot wait see it completed. Very impressed with how friendly and helpful everyone was and they loved that we brought our pup with us who wanted to test out every display.
Home and Decor in Henrietta was so great to work with. The staff was very friendly and helpful. They were knowledgeable about their product and able to track down what I needed. They are all very busy so you may have to look for help but once you have them they are great. The woman at the register was especially friendly. Great customer services!! These people have not forgotten the simple niceties of saying thank you, greeting customers and wishing customers a good day as they leave. Oh, also, great prices.
Home and Decor in Henrietta was so great to work with. The staff was very friendly and helpful. They were knowledgeable about their product and able to track down what I needed. They are all very busy so you may have to look for help but once you have them they are great. The woman at the register was especially friendly. Great customer services!! These people have not forgotten the simple niceties of saying thank you, greeting customers and wishing customers a good day as they leave. Oh, also, great prices.