Damage Restoration in Rochester

“We had a great experience with CMM. Our project was two days of work. The mold remediation team of Nick & AJ arrived on time reviewed the project with us prior to start, communicated consistently throughout and their workmanship was excellent. Once completed, they provided a detailed explanation and visual review of the work they performed and answered any questions we had. We highly recommend CMM.“

“We had a dishwasher drain that failed and caused a mess unexpectedly. The water remediation guys came immediately and took care of drying everything out. Shawn handled updating all our kitchen drains in the meantime time so this wouldn't reoccur. He was efficient, friendly, and came immediately to correct the problem when we noticed one of the joints that attached to the old cast iron pipe was leaking. Although plumbing issues are always a headache, we appreciate the positive experience they made it for us. We will continue to use Roto for any future issues.“

“After experiencing a fire in our home, we were overwhelmed and unsure of what to expect. From day one, this company treated us with genuine kindness and professionalism. They understood that this wasn’t just a construction project — it was our home and our lives that had been disrupted.

Their team communicated clearly, showed up when they said they would, and walked us through each step of the fire restoration process. What stood out most was their integrity. On the rare occasion something didn’t go perfectly, they owned it immediately and made it right without excuses. That level of accountability is hard to find.

They worked diligently to make the process as smooth and stress-free as possible, and their organization and coordination made rebuilding after such a devastating event feel manageable. Because of them, what could have been a nightmare became a structured, forward-moving process.

We are incredibly grateful for their compassion, professionalism, and commitment to doing things the right way. I would highly recommend them to anyone facing the difficult process of fire restoration.“

“I had a major water issue at my house and Roc Cleaning and Restoration was there within a hour of me contacting them. They were ready to start my restoration that day!! I highly recommend anyone who needs restoration or repair to call Roc Cleaning and Restoration. Big shoutout out to Pat for his compassionate and courteous response to our needs! 5 Stars ⭐️!!“

“Jet Dry has done an amazing job deep cleaning my carpets time and time again. My go-to recommended carpet cleaning company. Great customer service and professionalism.“

“Chaz & Jonathon. Explained what they were doing all the way through the job. Great guys and strong work ethic. Very happy with their work and would recommend Stanley Steamer to my friends“

“I had called these guys to come out and help resolve and issue that I was having. Nick came out, did a visual inspection, and took some samples. He had a few minor recommendations that I could do myself, and never tried to blow things out of proportion or sell me additional services that I didn't need. Nick and Rochester Environmental don't try to take advantage of customers. They try to win repeat customers. Well done, Nick!“

“I had a sewage back up in my home that was definitely beyond my Experience I called Servpro. Two gentlemen Jim and Jon Arrived at my home within 20 minutes. They assessed the issue, realized the need for a professional plumber and one showed up promptly .The blockage, was cleared , then a crew arrived to not only remove the debris from my home but to clean and sanitize .I am very grateful for their expertise and their service in dealing with this issue., I would highly recommend Servpro to anyone in need. .“

“HQR did a fine job on a small project. Their price was competitive and fair. I recommend them.“

“I cannot thank SERVPRO enough for the quick response they gave over a holiday weekend to assist our school from unexpected water damage. A representative showed up within an hour of our phone call to assess the situation and immediately called in extra help to assist us and to deliver equipment. The entire staff could not have been more pleasant to work with. It would have taken weeks for us to go through all of the items that were damaged and to determine what could be saved and thrown away. We appreciated the daily updates that provided information on the progress being made in the building and the amount of time needed to clean and dry up multiple areas. We are grateful to Myles and his competent team for everything they did to help us during a challenging time.“

“As a realtor, I often find myself in a position with clients who are selling a home OR are purchasing home with potential issues such as mold, prior water damage and/or odors that need to be removed. I have called on A Cleaner Image multiple times over the years to help in these situations. They are always quick, very efficient and incredibly professional. They have seen everything and always have a solution. Recently, I had a buyer who had concerns about a prior water issue in the home they were buying. I called A Cleaner Image immediately and they were able to come within a few days to do an inspection. While there, Ryan, our technician, explained exactly what he was doing, taught us a lot about indoor mold, and send out the lab samples immediately. The follow up was also outstanding, as he explained exactly what the reports said and gave us all peace of mind. I recommend them with no hesitation. Most important to me, everyone in the office and organization is kind, understanding and communicates to the highest level. There is no one better!“

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“ABC Carpet Cleaning did a great job with our apartment! Staff was on time, professional, and courteous. Cleaning was completed quickly but thoroughly, too. I would definitely recommend them!“

“I called Saturday evening 11 pm. Had a 12 “ of water in basement from a City water main break. Paul answered the phone. He immediately knew about the scenarios from the news. Dave from Rock called me from the other line . I had 2 of these gentlemen working on the case. They had a truck with fans and professional Dehumidifiers there at my home within a hr. The Truck field tech name was Fred he secured the location assessed and made a horrible situation almost prefect. They assured me once everything dries they will reevaluate. Hopefully , I don’t need there services again but this company will help you sleep at night knowing they have it under control“

“This Company is AMAZING! We had a serious sewage issue in our basement restroom, my wife contacted EMERGENCY WATER REMOVAL in Rochester NY and within less than 24 hours Tom was at my door. He was very professional and diligent in his work. My basement restroom is back functioning, and the smell is totally gone. Thank you again Tom. Any future issues this is the FIRST Company we will be calling!“

“We recently had our kitchen cabinets refaced, and we couldn't be happier with the results. Our kitchen was dated, but now it looks sleek, modern, and completely transformed. The difference is truly night and day. The team of carpenters and painters did an outstanding job from start to finish. They were professional, detail-oriented, and clearly took pride in their work. The craftsmanship was excellent, and even when faced with a design challenge, the team didn’t flinch. We highly recommend the entire team from Nu Look. Big thanks to you- we are thrilled with the new look and have already received so many compliments. A+ experience ~Janice H“

“The owner himself came to do the work for me; he was patient, personable, friendly, forthcoming, professional and very capable. He was also reassuring and encouraging at a very stressful time. You're in good hands with this company.Services: Mold inspection“