Damage Restoration in Rochester

“Easy scheduling, great communication, courteous and knowledgable technician, reasonable charges. Highly recommend this company!“

“We had a great experience with CMM. Our project was two days of work. The mold remediation team of Nick & AJ arrived on time reviewed the project with us prior to start, communicated consistently throughout and their workmanship was excellent. Once completed, they provided a detailed explanation and visual review of the work they performed and answered any questions we had. We highly recommend CMM.“

“We are still in the middle of the process, but from the start everyone has been great. Communication has been on point.“

“Punctual, professional, and reasonably priced. They did a great job and the carpet looks and smells amazing.“

“Excellent professional service. The team who came to work on cleaning the vents at our home, Emilio and Jacob, were exceptional. They were very thoughtful and careful, provided us with a detailed plan for their work and then went over what they did at the end. This a very professional and reliable company, with transparent pricing. I would recommend them to others.“

“The service was professional and well done. Patrick was kind and quick. I highly recommend ROC Cleaning and Restoration.“

“To say I’m satisfied would be an understatement. Jim, Mike, Eli, Jordan, and the entire Servpro team were incredible. After my house burned down to the studs last year, I was completely distraught and honestly didn’t think I’d ever get my home back.
Servpro came in, assessed the situation, communicated with me every step of the way, and truly listened to my thoughts and concerns. They worked tirelessly through winter storms and spring rains to rebuild my home and get my family and me back inside.
They did an absolutely amazing job—my home is now truly my dream house. I am so grateful to the Servpro team for taking such a devastating situation and turning it into something so positive.
They handled everything from beginning to end, making the entire process feel easy. They took the time to explain each step and made sure I understood what was happening throughout.
An absolute dream team.“

“I had called these guys to come out and help resolve and issue that I was having. Nick came out, did a visual inspection, and took some samples. He had a few minor recommendations that I could do myself, and never tried to blow things out of proportion or sell me additional services that I didn't need. Nick and Rochester Environmental don't try to take advantage of customers. They try to win repeat customers. Well done, Nick!“

“The crew showed up the same day I called, did a great job. In addition they left equipment here to make sure everything dries out. Couldn't ask for more!“

“Our basement filled with water when our sump pump failed while away on vacation. Jade was at our home asap on a Sunday evening and was amazing throughout the 3 day process. We were confident that we were getting fair, factual help from her and the other members of the team.
Although this situation was definitely a nightmare, we gladly opened our doors each day to the friendly nature of Jade and Donta.“

“We had a sewage backup in our basement which covered about half of our pretty large basement. We were able to get someone to come out pretty quickly to give us an estimate on cost and what work they could do. A Cleaner Image sprayed around our floor to sanitize, did a fogging treatment for mold/bacteria, and then scraped and repainted the floor in our unfinished basement. The two who did the painting (Chris and another guy whose name I never got) were extremely efficient and did a great job. Our basement is pretty cluttered and they moved things around to maximize the amount of space they were treating, which was greatly appreciated. Our basement genuinely looks 10x better afterwards.“

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“ABC Carpet Cleaning did a great job with our apartment! Staff was on time, professional, and courteous. Cleaning was completed quickly but thoroughly, too. I would definitely recommend them!“

“I called Saturday evening 11 pm. Had a 12 “ of water in basement from a City water main break. Paul answered the phone. He immediately knew about the scenarios from the news. Dave from Rock called me from the other line . I had 2 of these gentlemen working on the case. They had a truck with fans and professional Dehumidifiers there at my home within a hr. The Truck field tech name was Fred he secured the location assessed and made a horrible situation almost prefect. They assured me once everything dries they will reevaluate. Hopefully , I don’t need there services again but this company will help you sleep at night knowing they have it under control“

“This Company is AMAZING! We had a serious sewage issue in our basement restroom, my wife contacted EMERGENCY WATER REMOVAL in Rochester NY and within less than 24 hours Tom was at my door. He was very professional and diligent in his work. My basement restroom is back functioning, and the smell is totally gone. Thank you again Tom. Any future issues this is the FIRST Company we will be calling!“

“We recently had our kitchen cabinets refaced, and we couldn't be happier with the results. Our kitchen was dated, but now it looks sleek, modern, and completely transformed. The difference is truly night and day. The team of carpenters and painters did an outstanding job from start to finish. They were professional, detail-oriented, and clearly took pride in their work. The craftsmanship was excellent, and even when faced with a design challenge, the team didn’t flinch. We highly recommend the entire team from Nu Look. Big thanks to you- we are thrilled with the new look and have already received so many compliments. A+ experience ~Janice H“

“The owner himself came to do the work for me; he was patient, personable, friendly, forthcoming, professional and very capable. He was also reassuring and encouraging at a very stressful time. You're in good hands with this company.Services: Mold inspection“