About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a trusted plumbing company known for their fast and efficient service in Rochester. They specialize in various plumbing issues such as sump pump, toilet, faucet repair and replacement, drain cleaning, sewer line repair, and fixing leaking or burst pipes. They also provide emergency services and are available 24/7, making sure help is available whenever needed. Their servicemen, including Kyle, Vadym, Andrew Ramirez, and Dominic, are praised for their politeness, patience, and clear communication. They take the time to explain the details of the services performed and go above and beyond to ensure customer satisfaction. Kyle was especially incredible, showing knowledge and thoroughness that brought relief during a stressful situation, while Andrew helped set up dehumidifiers quickly after a water damage emergency. Dominic was very professional and friendly, doing a wonderful job repairing the shower faucets in the bathroom. In addition to plumbing services, Roto-Rooter also specializes in water damage restoration and water cleanup. They can help fix the cause of basement flooding and clean up the mess, providing seamless and stress-free solutions in difficult situations. Customers have shared positive experiences, mentioning quick responses to unexpected problems like dishwasher drain failures and water damage emergencies. Shawn quickly took care of drying everything out and updated kitchen drains to prevent future issues. Similarly, Sean arrived on short notice and was very helpful and thorough, demonstrating great work ethic. Kyle spent many hours trying to clear out pipes, explaining everything clearly, and maintaining a neat and professional appearance. Overall, customers highly recommend Roto-Rooter Plumbing & Water Cleanup for their professional and top-notch service.
Easy scheduling, great communication, courteous and knowledgable technician, reasonable charges. Highly recommend this company!
My outdoor dry well was not draining. My technician came right on time and flushed the blockage and gave some good advice on how to avoid future problems. He was helpful and pleasant.
For water mitigation Andy took the lead and was amazing. He was on the ball and made us feel secure that everything would get done. He was so right! They did everything and the work ethic and the politeness of his staff was wonderful! Their goal was to please and they did! We were so impressed from start to finish and highly recommend Roto Rooter and the team for all water mitigation.