Jul 2026
All I can say is WOW!!! Could not ask for any better service, professionalism and all around a better group of employees from SERVPRO. To everyone that helped put my house back together, thank you. Your the best!🙏
About SERVPRO of West Monroe County
SERVPRO of West Monroe County is a highly-regarded business that provides exceptional property damage restoration services. With a team of highly trained and certified professionals, they approach every situation with compassion and integrity. They are prompt and fast, working tirelessly to ensure a smooth and stress-free process. The team is described as polite, courteous, and so understanding, giving top-notch customer service and knowledge.
Customers have praised the company's expertise and service in dealing with various issues, from sewage backup to broken water pipes. The crew is known for their quick response, efficient work, and pleasant demeanor, making a difficult situation much less stressful for the clients. Customers have highly recommended SERVPRO of West Monroe County for their property restoration needs.
Reviews
Jul 2026
My experience working with Servpro was extremely positive. For the duration of the project I had constant and direct communication with the owner of the company Jim Wandtke. He and his team refused to let me settle for the bare minimum, taking the time to source the best materials for my budget and completed the job without cutting corners. I would fully recommend the servpro team for and restoration needs!
Apr 2026
To say I’m satisfied would be an understatement. Jim, Mike, Eli, Jordan, and the entire Servpro team were incredible. After my house burned down to the studs last year, I was completely distraught and honestly didn’t think I’d ever get my home back.
Servpro came in, assessed the situation, communicated with me every step of the way, and truly listened to my thoughts and concerns. They worked tirelessly through winter storms and spring rains to rebuild my home and get my family and me back inside.
They did an absolutely amazing job—my home is now truly my dream house. I am so grateful to the Servpro team for taking such a devastating situation and turning it into… read full review
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- no online estimates
- accepts credit cards
- women-owned
Location
9 Evelyn Street, Rochester, NY 14606
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