Reviews for SERVPRO of West Monroe County

Mar 2024

Absolutely wonderful! After our basement flooded, Justin and his team were literal wizards and had everything scooped to the center, flooring and baseboards removed, and a zillion drying mechanisms going in no time. All while being friendly and kind! 5 plus stars from us!!
Mar 2024

Disasters happen. You never expect to be happy with the process of bringing your home back , but I am overjoyed with the service of Servpro of West Monroe County. This largely family owned business approaches the customer as family. From the very beginning , I met with Justin who assessed my flood damage with precision and confidence. He took me through the process that would occur to remove my belongings from 3 floors and then remove floors, ceilings , walls , kitchen and bathroom fixtures where water had infiltrated. My belongings were handled and stored and later returned with care. He handled all communications and approvals with my insurance carrier. He kept me...read full review
Feb 2024

We had a very unexpected water situation in our house. It was raining in our brand new kitchen from an upstairs faucet left running. Sam and the Servpro team were amazing with helping to dry out our bathroom and kitchen. Sam was very understanding and helpful during a very upsetting and stressful time. He was available to answer questions and talk to us outside of the regular work day. He was knowledge, professional and personable which was very much appreciated. He is an hockey player and connected with our son who also plays hockey giving him some advice, which went above and beyond his job. Our house is now dry and we are awaiting the process of putting our kitchen...read full review

From SERVPRO of West Monroe County

SERVPRO® of West Monroe County understands the stress and worry that comes with damage to your home or business. Whether it's fire, water, mold or storm damage, we approach every situation uniquely with compassion and integrity. We'll take care of the job from start to finish with the highest professional quality the industry can offer. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of West Monroe County.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours