I would like to begin this recommendation by stating that I was referred to ABC Animal Hospital through Manhattan Animal Care and Control.
The customer service I received with my pet, Saaphyri (Sapphire), was good and fair at the same time.
When I initially brought Saaphyri in was an excellent experience. The Veterinary Assistant was polite and helpful.
The subsequent days of me having to call and find out what was going on was lackluster and frustrating.
I did not meet the doctor to have an opinion of his demeanor, so I will leave that out of my overall opinion.
My overall opinion is ABC Animal Hospital performed a service for my cat and it was completed.
I would not bring Saaphyri back for two reasons:
1. I live in Morningside Heights and it is too far to travel to. Saaphyri was stressed out on the ride there and back.
2. The off-and-on customer service frustrated me and my immediate family to the point of no return.
Please use common sense and reasonability when choosing a doctor for your pet.
About ABC Animal Hospital
ABC Animal Hospital provides compassionate and honest care for pets. The knowledgeable staff take the time to explain diagnoses and treatment options in understandable terms, prioritizing the patients' needs and ensuring rapid recovery. The hospital offers reasonable pricing and exceptional service, going above and beyond for their furry patients. Pet owners appreciate the clinic's dedication to providing the best care possible, and many have trusted them with their beloved pets for years.
Customers praise the office staff for their quick and kind service. They highlight the staff's patience and the vet's expertise, noting that the clinic avoids unnecessary procedures. Reviewers recommend ABC Animal Hospital for their love and care for pets, with one long-time customer expressing their lasting appreciation for Dr. Tufaro.
Reviews
Honestly, I didn't think I'd review our vet but we're very happy with ABC Animal Hospital and I thought it warranted it. Dr Tufaro is professional and helpful, especially as we're first-time puppy owners and we're basically helicopter owners who have no idea which things we should worry about and which we shouldn't. The staff are kind and accommodating as well, and we always feel taken care of. Our dog drags us towards the vet and loves going, so they must be doing something right!
I have known Dr. Tufau for many years and he is like a second Dr. Pol 🤗
Sorry if I spelled his name wrong 🤔
Photos
Hours
Monday 10AM - 5PM
Tuesday 10AM - 5PM
Wednesday 10AM - 5PM
Thursday 10AM - 2PM
Friday 10AM - 5PM
Saturday 10AM - 2PM
Sunday Closed
Location
200 Avenue A, New York, NY 10009
Explore More Businesses Around
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.