“Had a stain, they could not fix it, did not charge me. Very nice. They also baged my lost gloves so I could get them back VERY NICE!!!“
“This review is like 5 years late but when someone was talking about a bad experience they had with a tailor, it brought me back to how lucky I was to have a good experience. I had my wedding dress altered there and Sue did an amazing job. When she was done, my dress fit perfect and I felt so good in it! I also want to talk about someone else's alterations. While I was there, she had to re-work someone else's wedding dress. This person had a baby like a few weeks earlier. She bought the dress awhile ago, found out she was pregnant right after, but planned to just get down to her pre-baby weight and wear the dress. Well, circumstances arose where she had to get married right after the baby was born. I watched as Sue consulted with her and made so many changes to this dress to make it beautiful for the bride's wedding day. I was in awe of her work. It is very daunting choosing a seamstress for your wedding dress but with the work Sue did on my dress as well as everything she did to this other customer's dress, I trust her (and I do NOT trust easily on these kinds of things).“
“Do not believe what they say on their website about next day service. i arrived today at 1100am and was told them could not clean and press one suit and one shirt. i was given a last second speaking engagement on saturday and said i didnt need it until 2p and was told that their production team leave at noon. I told her is there anything you can do and she was extremely dismissive. she maybe if i got there earlier...not helpful at all disappointing.... as i use to always use them. call prior to going to avoid wasting your time“
“Needed my pants cleaned for mom's funeral. Nicely accommodated by adding 2next dark load. Ready next day afternoon. Appreciative of how they were able 2clean by next day.“
“I’m a leg amputee who needed my pants altered for the colder weather. Took 7 pairs of pants in on a Wednesday and they were done by Saturday. So fast and nice. Will definitely be using them again and again. Bonus when I went to pick them up they were pressed and look great.“
“I'm new in East Aurora, but the two times I have used Benzingers my order was ready early and it was done well.“