About Prospect Heights Animal Hospital
Reviews for Prospect Heights Animal Hospital
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 10AM - 5PM
Sunday: Closed
Prospect Heights Animal Hospital offers a welcoming and professional environment for pet owners and their animals. The facility is organized, clean, and conveniently located in a central area. The staff, from the front desk to the medical team, is friendly, knowledgeable, and caring. They are gentle with animals and take the time to thoroughly explain everything, whether it's a routine checkup or a more difficult situation. The team provides genuine compassion and support, making pet owners feel comfortable and confident. They are flexible in finding solutions for visits and are attentive to both pets and their owners, ensuring a positive experience for all.
Cannot say enough great things about my experience with this place. We took our 13.5 year old dog Bandit, who's always scared and sometimes scary in turn, in to have a tooth abscess treated that led to surgery. From the second we walked in for the initial appointment and all the way through the procedure and even navigating payment - everyone we met and dealt with were nothing but caring, helpful, and wonderful. Especially because of the specifics regarding my very particular and moody dog, it means so much to me to have found a trustworthy vet in NYC. Can’t recommend or thank them enough! We went to the Flatbush Ave location.
I’ve been bringing my baby girl Elzy here since she was 15 weeks old. She runs anxious and they are absolutely amazing with her! She loves (as much as anyone loves going to the doctors) her visits, especially her peanut butter treats. The staff was so accommodating and helpful to Elzy, me and my wife when we learned Elzy accidentally ate something she shouldn’t have. They took great care of her, even calling to follow up the next day. I can’t recommend this place enough!
This review is solely for the manager Lissette. She is truly a kind person and went above and beyond for me while I had an all out temper tantrum. I could elaborate more but I would like HER review to stand on its own. Thank you Lissette. I will be able to catch my flight with ease.