About BILL WENZEL HEATING & AIR CONDITIONING, INC.
Bill Wenzel Heating & Air Conditioning, Inc. is a reliable and professional company known for its quick response and high-quality service. Customers appreciate how fast they respond to issues, often arriving early and fixing problems promptly. Their team is courteous, thorough, and knowledgeable, especially when it comes to geothermal systems and forced air units. They handle repairs efficiently, with technicians arriving on time and replacing parts or motors with skill. The staff is friendly, professional, and willing to go the extra mile, often following up to ensure everything works correctly. Customers also praise the company for helping with system replacements, guiding them through options, and managing details like incentives and financing smoothly. The team has long-term, seasoned employees and a family business approach, making clients feel valued and confident in their service. Regular maintenance visits are thorough, with technicians explaining their work and cleaning up afterward. Overall, Bill Wenzel Heating & Air Conditioning, Inc. is highly regarded for their experience, professionalism, and commitment to customer satisfaction, making them a trusted choice for heating and cooling needs.
Thank you for your help. The motor in our forced air system failed at 3 am in the morning. We called early in the morning to ask for assistance. We received a text that Patrick would come by late morning. He arrived, assessed our system, and had a replacement motor in by early afternoon. Seriously impressive! Thank you
Patrick was courteous and very thorough with troubleshooting my geothermal system. Got my system running and pointed out some parts of the system that could be improved. Matt was amazing in that he called me back on a Saturday to talk through the issue I was having and then followed up with another call on Sunday to give me an update as to when a technician would be at my house. That’s unheard of these days! Will definitely work with them again!
After establishing a significant issue with my Geo system and being considerably out of warranty. After weighing all our options my wife and I decided to to replace our system. We went with a Water Furnace 3 ton model thru Wenzel H&AC. They took care of all the details from finding and filing incentives, 0 interest financing explaining all our options and setting up the install. Everything went off without a hitch. This team are true Pro's from the Office staff to Sales and Service and field installers. Their experience in Geothermal is unmatched. Family business with long term seasoned employees. It was a pleasure working with all of them. We couldn't have been happier.
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