Damage Restoration in Shelby

“As tony the tiger says the whole job and all things that was needed to be done was done GREAT!!! IVE HAD TO TAKE HOLD OF THIS HUDGE JOB TO BE DONE WITH OUT MY HUSBAND. AGENT ORANGE TOOK HIM TO JESUS AND ALL STEPED UP TO HELP ME WITH ANY THING I DIDNT KNOW WHAT TO DO BUT WITH OUT MISSING A STEP THEY WERE THERE TO HELP ME. not part of their job. Sweet spirit of God thank you for service master and all who was a part to help me and made me very proud to be a part of my new walkin shower and all things that i call extras from their heart. Gods blessing on you all!!“

“The overall restoration process has honestly been a horrible nightmare, largely due to the service of my insurance company. It has been extremely aggravating, and I’ve gotten upset more times than I can count. I’ve cried, I’ve screamed, and I’ve had moments of complete frustration throughout this entire process.

That being said, Dawn has been absolutely amazing. No matter how I called her—upset, crying, frustrated, or calm—she never once lost her patience with me. She listened, she reassured me, and she always treated me with kindness and understanding. Even when I later had to call back and apologize for my frustration, she simply stated that she understood and continued to support me without judgment.

I am beyond appreciative of Dawn’s patience, compassion, and outstanding customer service, especially during moments when things were completely out of her control. Having someone like her to work with made an overwhelming situation more manageable. American Restoration is very lucky to have Dawn, and she truly represents what great customer service should look like.“

“Chris and Adam along with their restoration team were nice and very professional. Chris and Adam answered all my questions and made sure my family were as comfortable as we could be during the demolition that had to be done for repair .Service: Home construction“