UNC Family Medicine at Wakefield

Feb 2023

This practice is unprofessional. You call me a couple weeks before my doctor is about to leave and say you need to reschedule because her last day is this day. I reschedule with another doctor and then you call me 2 days before my appointment and say oh this doctor is not taking new patients. Mind you I'm not a new patient, the doctor I had left so they moved my appointment to another doctor. If she wasn't available that should of shown when the appt was made. No care at all.

Nov 2022

I am new to this practice and I can tell you that this practice does not care for patients. Most all that I have come in contact are rude, uncaring, do not return phone calls, do not read MY CHART records thoroughly, hence getting information in correctly causing another problem altogether. If you are currently in this practice re evaluate your options. I am already looking for another provider. They are dangerous bordering on malpractice issues because of their lack of care for patients. I am a retired practice manager and nurse from another facility in NC and I can tell you, this is not ok. I know the pandemic has caused many issues within practices, to include staffing...read full review

Aug 2022

Do not come here if you want care. I will leave our the doctors name but my first negative instance was unnecessary blood test not approved by me which cost me $100 out of pocket (and I have premium insurance). Second was today when I called the doctor to ask them for a routine medicine which is over counter in most counties (not even an antibiotic etc). They asked me after repeatedly asking for a visit (hmm maybe to charge me perhaps?) they said I could do an eVisit for $35.I have tried to speak to management, no response. I’m shocked at the treatment and lack of care. I wanted this doc because it’s close by - but don’t waste your time unless you want to go in...read full review