Friendly staff and knowledge Doctors. In times where customer service seems to be a lacking skill. The entire staff nailed exceptional customer service from the registration staff, techs, and the Doctors.
The only thing missing is an on-site neurological staff. However there is one near by.
About BluePearl Pet Hospital
Skyline Veterinary Specialists & Emergency in Matthews, NC offers both emergency and specialty care for animals. The hospital provides comprehensive emergency and critical care services, along with specialized care in cardiology and internal medicine. Clients have praised the hospital for its friendly and helpful staff. Reviewers have highlighted the staff's attentiveness, thorough answers to questions, and compassionate care, especially during late-night emergencies. One reviewer shared a positive experience with their dog who required emergency surgery, noting the team's expertise and prompt communication. Another reviewer commended the night shift team, including Dr. Oliphant and Lakisha, for their excellent and accommodating care during their pet's emergency visit.
Recent reviews also express deep gratitude for the compassionate staff, especially during difficult times. The team was described as gentle and thoughtful when helping a family through the loss of their beloved dog, even providing a handwritten letter in memory of the pet. Additionally, Dr. Flood was praised for taking the time to explain options clearly and showing proficiency and compassion. Skyline Veterinary Services was highly recommended for overnight care for a Saint Bernard after dental surgery, with the staff treating the pet like family and providing love and care for the best recovery, exceeding expectations.
Reviews
Our 16 year old cat, “Flannel” had been seen by our vet at Matthews Animal Clinic before the weekend and our vet went out of town. Flannel was getting better with meds but took a turn for the worst over the weekend. Upon the advice of our vet we took Flannel to the BluePearl emergency vet. We were greeted with smiling faces and genuine concern for our fur baby! We saw Dr. Josie Speights and her diagnosis and treatment plan was spot on for Flannel! I wasn’t pressured to get any needless test or treatments and Dr. Speights treatment plan did basically follow the same plan our regular vet had been following but Dr. Speights tweaked the treatment plan slightly and… read full review
We have come to the emergency room here and there. Very nice staff, very helpful also with suggestions for ongoing care. Great coffee machine. The specialists here are excellent. I feel very comfortable bringing my dog here if need be. Very expensive though, but all the pet emergency rooms are. At least I feel comfortable that my beloved furbaby is getting great care.
Photos

Hours
Location
2440 Plantation Center Drive, Matthews, NC 28105
Similar Businesses Nearby
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.